UM auto attendant procedures in Exchange Server

Applies to: Exchange Server 2013, Exchange Server 2016

Set up a UM auto attendant

Create a UM auto attendant

Add an auto attendant extension number

Configure business hours

Create a holiday schedule

Enter a business name

Set a business location

Configure the time zone

Enable a customized business hours greeting

Enable a customized business hours menu prompt

Enable a customized non-business hours greeting

Enable a customized non-business hours menu prompt

Enable an informational announcement

Create menu navigation

Create business hours navigation menus

Create non-business hours navigation menus

Manage a UM auto attendant

Configure a DTMF fallback auto attendant

Enable a UM auto attendant

Disable a UM auto attendant

Delete a UM auto attendant

Enable or disable automatic speech recognition

Enable or prevent transferring calls from an auto attendant

Enable or disable sending voice messages to users

Enable or disable directory lookups

Configure the group of users that can be contacted

Configure an auto attendant for users who have similar names

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