Restart an on-premises data gateway

Restart the on-premises data gateway service with any of the following methods.

  • In the gateway app, select Service Settings, then select Restart now.

    Screenshot of the gateway app with the Restart now option emphasized.

  • In the services app, select the gateway service and then restart.

    Screenshot of the Windows Services app where you restart the gateway.

  • In an admin Command Prompt window, use the following commands.

    net stop PBIEgwService

    net start PBIEgwService

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