My mobile phone outlook calendar will not sync my appointments from my pc outlook calendar.

Susan Geiger 0 Reputation points
2026-05-06T16:36:46.67+00:00

My mobile phone outlook calendar will not sync my "Appointments" from my pc outlook calendar. My "Meetings" from my pc outlook calendar do sync to my mobile phone calendar.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. AI answer

    2026-05-06T16:37:14.9633333+00:00

    Check the following on the mobile device and account configuration, focusing on how the account is added and what is selected to sync:

    1. Verify the calendar is enabled for the account in Outlook mobile:
      1. Open the Outlook app on the phone.
      2. Go to Calendar.
      3. Tap the three lines (hamburger menu) in the upper left.
      4. Under the email account used on the PC, make sure Calendar is checked.
      5. If the account is not listed, it is not set up with Exchange ActiveSync and will not sync all calendar items.
    2. Confirm the account type is not IMAP/POP on the phone:
      • IMAP and POP can only sync email, not calendar or contacts. If the account on the phone was added as IMAP/POP, some calendar items (for example, meetings that arrive as email invites) may appear via other mechanisms, but full calendar sync (including appointments created directly in Outlook on the PC) will not work.
      • Remove and re-add the account in Outlook mobile as an Exchange/Exchange ActiveSync/Microsoft 365 account instead of IMAP/POP.
    3. Reset the account in Outlook mobile:
      1. In the Outlook app, go to Settings.
      2. Tap the account that is not syncing appointments.
      3. Tap Reset Account and let it resync.
    4. If still not syncing, delete and re-add the account in Outlook mobile:
      1. In Outlook mobile Settings, tap the affected account.
      2. Tap Delete Account > Delete From This Device.
      3. Add the account again using the Outlook for Android flow (not IMAP/POP). This ensures Exchange ActiveSync is used so all appointments and meetings from the PC Outlook calendar can sync.
    5. If the account is a work/school or Microsoft 365 account and the problem persists only on mobile, set up the same account in Outlook on a PC using the Exchange protocol, verify new test appointments appear there, then restart Outlook and the PC, and finally check the mobile device again.

    If the account was previously syncing and stopped recently, also check for known Outlook mobile issues and ensure the app is updated to the latest version.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. IGYQ 20,105 Reputation points Independent Advisor
    2026-05-06T18:00:46.98+00:00

    Hi!

    Welcome to Microsoft Q&A forum.

    Can I get a bit more information like is this the first appointment that did not sync to your phone? Can you recall if you have created an appointment before and it sync to your phone?

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