Error 715-123420: Overly sensitive fraud prevention?

Question

Error 715-123420: Overly sensitive fraud prevention?

GC 0

I have been trying to deploy an LLM via Foundry/Azure OpenAI (tried both) but keep receiving this error:

Failed to deploy model [model name]

715-123420: An error occurred. Please reach out to support for additional assistance.

I did some research and it seems like the action is triggering some sort of fraud protection and that's why I'm receiving the error code, however, I can't submit a support ticket without paying for support, which seems predatory given I literally just created a free account to try this service. Would appreciate help with getting this unblocked.

Anshika Varshney 14,085 Reputation points Microsoft External Staff Moderator

2026-06-19T18:09:28.4933333+00:00

Hello @GC

When this error occurs (Error Code 715-123420 or 555420), it indicates that Azure AI Foundry has blocked GPT model deployment due to a fraud signal, and the request requires review by the appropriate internal team.

To proceed with further investigation and escalation, could you please share the details requested in private message for the same.

Thankyou!
Anshika Varshney 14,085 Reputation points Microsoft External Staff Moderator

2026-06-25T19:49:43.37+00:00

Hello @GC

Could you please confirm whether it's alright to close this thread?

if yes, please take a minute to accept my answer this helps increase visibility of this question for other members of the Microsoft Q&A community.

Thank you for helping to improve Microsoft Q&A!
Jubin Soni 0 Reputation points

2026-06-27T22:42:51.1+00:00

Hi @GC , thanks for posting your issue here.

Error 715-123420 indicates that Azure AI Foundry has blocked the model deployment due to a fraud signal on the account or subscription. This is frustrating to hit on a brand new account but it does happen, especially with free tier subscriptions since they tend to get flagged more aggressively.

The good news is this is fully recoverable and doesn't mean anything is wrong with you or your account. A few things worth trying:

First, make sure your subscription has a valid payment method attached even if you're on a free tier. Accounts without a payment method on file are more likely to trigger the fraud check.

Second, try upgrading from a free trial to a Pay-As-You-Go subscription if you haven't already. The fraud check is much more lenient on verified billing accounts and many people report deployments succeeding immediately after this switch.

Third, if you've already done the above, the fastest path is the Azure Q&A portal itself (which you're already using) since the moderators here have a direct line to the PG team and can escalate to get the block lifted, which is exactly what happened in this thread. Respond to the moderator's private message with your subscription ID and they can get it reviewed without needing a paid support plan.

The frustrating part is you're right that the support ticket wall is a real barrier for free accounts, but the Q&A moderation route here is genuinely the right workaround for exactly this situation.

Please upvote and accept the answer if it helps!
Anshika Varshney 14,085 Reputation points Microsoft External Staff Moderator

2026-07-01T15:14:03.7666667+00:00

Hello @GC

we're still waiting to hear back from the backend team.

Thankyou!

2 answers

Your answer

Anshika Varshney 14,085 Reputation points Microsoft External Staff Moderator

2026-06-19T18:09:28.4933333+00:00

Hello @GC

When this error occurs (Error Code 715-123420 or 555420), it indicates that Azure AI Foundry has blocked GPT model deployment due to a fraud signal, and the request requires review by the appropriate internal team.

To proceed with further investigation and escalation, could you please share the details requested in private message for the same.

Thankyou!
Anshika Varshney 14,085 Reputation points Microsoft External Staff Moderator

2026-06-25T19:49:43.37+00:00

Hello @GC

Could you please confirm whether it's alright to close this thread?

if yes, please take a minute to accept my answer this helps increase visibility of this question for other members of the Microsoft Q&A community.

Thank you for helping to improve Microsoft Q&A!
Jubin Soni 0 Reputation points

2026-06-27T22:42:51.1+00:00

Hi @GC , thanks for posting your issue here.

Error 715-123420 indicates that Azure AI Foundry has blocked the model deployment due to a fraud signal on the account or subscription. This is frustrating to hit on a brand new account but it does happen, especially with free tier subscriptions since they tend to get flagged more aggressively.

The good news is this is fully recoverable and doesn't mean anything is wrong with you or your account. A few things worth trying:

First, make sure your subscription has a valid payment method attached even if you're on a free tier. Accounts without a payment method on file are more likely to trigger the fraud check.

Second, try upgrading from a free trial to a Pay-As-You-Go subscription if you haven't already. The fraud check is much more lenient on verified billing accounts and many people report deployments succeeding immediately after this switch.

Third, if you've already done the above, the fastest path is the Azure Q&A portal itself (which you're already using) since the moderators here have a direct line to the PG team and can escalate to get the block lifted, which is exactly what happened in this thread. Respond to the moderator's private message with your subscription ID and they can get it reviewed without needing a paid support plan.

The frustrating part is you're right that the support ticket wall is a real barrier for free accounts, but the Q&A moderation route here is genuinely the right workaround for exactly this situation.

Please upvote and accept the answer if it helps!
Anshika Varshney 14,085 Reputation points Microsoft External Staff Moderator

2026-07-01T15:14:03.7666667+00:00

Hello @GC

we're still waiting to hear back from the backend team.

Thankyou!

Answer 1

Anshika Varshney 14,085 Microsoft External Staff Moderator

Hello @GC

We have received an update from the PG team that the issue has been rectified. Analysis and adjustments completed, please try again within 1-2hours.

Could you please check from your end and confirm whether the issue is now resolved?

If these steps resolve your issue, please mark this answer as Accepted so others can easily find the solution.

If you still face problems, share additional details and we’ll assist further.

Thankyou!

0 comments

Answer 2

The error code 715-123420 and fraud-prevention blocking behavior are not documented in the provided Foundry or Azure OpenAI deployment troubleshooting content.

The available guidance for deployment failures in Foundry focuses on:

Quota and rate limits (Tokens-per-Minute per model and region) and how to resolve quota-related deployment failures by either requesting more quota or reallocating TPM from existing deployments.
Region and model availability issues (for example, model not available in the selected region, or subscription/region not eligible for a given model or partner offer).
Subscription eligibility and marketplace purchase issues for partner and third‑party models.
Specific HTTP errors (401/403/404/429) and how to resolve them.

For deployment failures, the documented steps are:

Confirm that the model is available in the selected region and that the subscription has sufficient quota for that model and region.
If quota is exceeded, either:
- Request more quota using the quota increase form, or
- Reduce or reallocate TPM from existing deployments in the Foundry portal so that enough quota is available for the new deployment.
For partner/third‑party models, verify that the subscription’s billing country/region and subscription type are supported for that specific model offer, and that the model is available in the region where the Foundry resource is deployed.
If the deployment error is related to Azure OpenAI models in Foundry Models (for example, subscription or region not having access to a specific model), verify that the subscription has access to that Azure OpenAI model and that the model is offered in the target region.

If the error persists after verifying model availability, region support, and quota, the documented next step for issues such as “Unable to create a model deployment” is to contact Microsoft support and include the subscription ID.

References: