I can't get any on Microsoft Edge.

Peter P Treadwell 0 Reputation points
2026-06-20T14:43:09.2333333+00:00

First let me tell you I'm81 yrs. old I don't understand very much about computers especially the technical language ok when I open Microsoft Edge all I get on everything I try to open is- Hmmmm can't open that page right now, or something to that effect.

Microsoft Edge | Open the browser | Windows 11
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  1. Ferdinand Nanalig 31,150 Reputation points Independent Advisor
    2026-06-20T15:20:53.6766667+00:00

    Hi! Let me help you.

    Please check the bottom-right corner of your screen to see if you are connected to the internet.

    If the WIFI icon looks like a Globe icon, it means you are not connected to the internet.

    If you know how to restart your laptop, please do so.

    If not, click the Start Menu or the Windows icon on your taskbar, which looks like four little squares at the bottom of your screen, then look for the Power Icon at the lower right of the Start menu, click it, and choose Restart.

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  2. AI answer

    2026-06-20T14:43:21.01+00:00

    Try these simple steps in order. After each step, try Edge again.

    1. Restart the computer
      • Select Start > Power > Restart.
      • After it restarts, open Microsoft Edge and try a website.
    2. Check if other browsers or apps can open websites
      • If another browser (like Chrome) or another app also cannot open websites, the problem might be the internet connection or the website itself.
      • If nothing opens, restart the modem/router (unplug it, wait 30 seconds, plug it back in), then try Edge again.
    3. Clear Edge’s browsing data
      • Open Microsoft Edge.
      • Select Settings and more (the three dots in the upper-right corner).
      • Select History > Open history page.
      • Select Delete browsing data.
      • Under Time range, choose All time.
      • Check Browsing history and Cached images and files.
      • Select Clear now.
      • Close Edge, reopen it, and try a website.
    4. Check security software (antivirus)
      • If using third‑party security software (for example, Norton or McAfee), open that program.
      • Look for Update or Check for updates and install any updates.
      • After updating, restart the computer and try Edge again.
    5. Repair Microsoft Edge
      This is safe; it should not remove favorites or settings.
      1. Close Microsoft Edge. Make sure it is closed for all users on the computer.
      2. Select Start > Settings > Apps > Installed apps.
      3. Find Microsoft Edge in the list.
      4. Select it, then choose Modify.
        • If Modify is not available, Edge might be managed by an organization; in that case, contact the person who manages the computer.
      5. When asked Do you want to allow this app to make changes to your device?, choose Yes.
      6. Make sure the computer is connected to the internet, then select Repair.
      7. When it finishes, open Edge and try again.

    If pages still will not open after these steps, note exactly what message appears and whether other browsers work, then consider asking a family member or local technician to help, sharing those details.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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