AADSTS5000225: This tenant has been blocked due to inactivity

Aditya Raj Agrawal 0 Reputation points
2026-06-25T06:40:48.23+00:00

I created an account in azure which now I am trying to access but everytime I login I am getting a blue page: AADSTS5000225: This tenant has been blocked due to inactivity. Can someone tell me what should I do to reactivate the account again? I have to practice for the AI-103 course/ Also, is a course material for AI-102 from Udemy good for AI-103 or are there major difference?

Azure | Azure Training
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  1. Alex Burlachenko 23,170 Reputation points MVP Volunteer Moderator
    2026-06-25T08:44:59.2466667+00:00

    Aditya Raj Agrawal hi, thx for sharing urs issue here at Q&A portal,

    AADSTS5000225 means the whole Entra tenant was disabled because it wasn’t used for a long time. It’s not a bad password, MFA issue, or missing Azure role.

    Try signing in with the original tenant admin account first. If u can still access the Microsoft 365 admin center or Entra admin center, look for a tenant reactivation option. If the tenant is fully blocked, u’ll need Microsoft Support to reactivate it.

    https://learn.microsoft.com/en-us/entra/identity-platform/reference-error-codes

    https://learn.microsoft.com/en-us/entra/fundamentals/how-subscriptions-associated-with-directory-are-affected-by-directory-deletion

    https://azure.microsoft.com/en-us/support/create-ticket/

    When opening the case, include the tenant domain/tenant ID, error AADSTS5000225, exact UTC timestamp, and say the tenant was blocked due to inactivity. Don’t create a new tenant unless u’re ok losing access to anything in the old one.

    For practice, creating a new Azure account/tenant can be faster if there’s nothing important in the old one. Just make sure the subscription is active too, not only the Entra tenant.

    About the cert AI-102 and AI-103 aren’t the same. AI-102 is Azure AI Engineer Associate. AI-103 may be a newer/replaced course code depending on the training provider, so don’t assume an AI-102 Udemy course fully covers it. Check the official skills measured page for the exact exam code before buying/using a course

    https://learn.microsoft.com/en-us/credentials/certifications/azure-ai-engineer/

    rgds,

    Alex

    &

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