I am contacting you regarding an issue with my personal laptop that I recently locked using the "Find My Device" feature from my Microsoft account.

Jaya Surya 0 Reputation points
2026-06-25T14:15:21.4366667+00:00

I am contacting you regarding an issue with my personal laptop that I recently locked using the "Find My Device" feature from my Microsoft account.

After locking the device remotely, I am now unable to sign back in. The screen displays the following message:

"This device is locked by an administrator. Have any of the administrators sign in to unlock it."

This is my personal device, and I am the owner and administrator. I am connected to the internet and have tried signing in with my Microsoft account credentials, but I am still unable to access the device.

Windows for home | Windows 10 | Devices and drivers
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lucus-V 8,595 Reputation points Microsoft External Staff Moderator
    2026-06-25T18:48:16.47+00:00

    Hi Jaya Surya,

    Please try some suggestions from this article to see if you can unlock your device: How to Unlock a Microsoft Find My Device Locked Computer.

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    If you have further information, please feel free to let me know.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.