Model deployment blocked by error 715-123420 (Real-Time Fraud Protection)

Zachary Fincham 0 Reputation points
2026-06-25T17:49:53.4133333+00:00

Summary:

Anthropic Claude model deployments on my Azure AI Foundry (AIServices) resource are being blocked at the platform level with error 715-123420 ("An error occurred. Please reach out to support for additional assistance."). This code corresponds to a Real-Time Fraud Protection (RTFP) hold. I am requesting that the RTFP/security team review this subscription and lift the deployment block so model deployments can proceed.

This is NOT a configuration, quota, region, or permissions issue — I have already ruled those out:

  • I am Owner on the subscription and Global Administrator on the tenant.
  • Quota for the target model is approved and visible.
  • The model (claude-sonnet-4-6) is confirmed available in East US 2 via "az cognitiveservices model list".
  • I cleared the earlier InvalidModelProviderData error by submitting the required modelProviderData fields (organizationName, countryCode, industry) via the ARM REST API (api-version 2025-10-01-preview). The request now fails immediately with 715-123420, before model provisioning begins.
  • The deployment fails identically via both REST/CLI and the portal, confirming it is platform-side, not a UI or template issue.

I have the same issue for text-embedding-large and gpt-chat-latest as well

Azure OpenAI in Foundry Models

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