EXCEL 2016

Ali Raza 0 Reputation points
2026-06-27T16:25:10.8133333+00:00

WHY IT SHOWS WHEN I OPENED EXCEL

Microsoft Office can't find your license for this application.

Microsoft 365 and Office | Excel | Other | Windows
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  1. EmilyS726 245.2K Reputation points Independent Advisor
    2026-06-27T16:58:58.0566667+00:00

    Hello

    On Excel, go to Files > Accounts, and tell me the full name of the product/license. For example, this is what mine looks like

    User's image

    Also, please tell me, what license should you have? Do you have a Microsoft 365 subscription or a perpetual license?

    Check your Microsoft account to confirm what you should be having.

    Go to https://account.live.com > Subscription, tell me what's listed, if it is Microsoft 365, tell me if it is basic, personal or family.

    If it is not there, go to Order History, change the time filter to go back further, and tell me if you have any Office license listed?

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