How to fix 2FA for Rockstar Authentication code.

Question

How to fix 2FA for Rockstar Authentication code.

Josh Teter 5

I have been trying to sign into my Rockstar launcher ever since I had swapped to a new phone. The Rockstar launcher needs a code from the Microsoft Authenticator app to be able to sign into my account so that I can play the games. The problem is, due to my last authenticator was apparently done from the last phone I had, the authenticator does not show me codes for the Rockstar app. I went to the Rockstar support page to try and make a ticket for deleting 2FA from the account, all that happens is I receive a notification about the links that I can use to fix the 2FA issue I am having. I am now lead all the way here in hopes of fixing/resolving the issue.

Carolyne-3676 1,136 Reputation points

2026-07-02T10:31:02.9866667+00:00

From this description- it seems this is a Rockstar account issue, not a Microsoft Authenticator issue — Microsoft cannot reset 2FA on third-party services. You'll need to contact Rockstar Support directly at https://support.rockstargames.com (https://support.rockstargames.com) and request a 2FA removal/reset by verifying your identity with them, as the Authenticator codes from your old phone cannot be recovered without a backup.

Your answer

Carolyne-3676 1,136 Reputation points

2026-07-02T10:31:02.9866667+00:00

From this description- it seems this is a Rockstar account issue, not a Microsoft Authenticator issue — Microsoft cannot reset 2FA on third-party services. You'll need to contact Rockstar Support directly at https://support.rockstargames.com (https://support.rockstargames.com) and request a 2FA removal/reset by verifying your identity with them, as the Authenticator codes from your old phone cannot be recovered without a backup.