An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
Hello Netra,
Thanks for raising this question in the Q&A forum.
This error code is well documented across multiple recent Microsoft Q&A threads. Error 715-123420 is not a normal quota, region, RBAC, or resource configuration issue. It is a backend block raised by Azure's Real-Time Fraud Protection (RTFP) and account risk validation system, which intercepts the deployment request before it reaches the deployment engine. This is why the same error appears immediately regardless of the model, region, or SKU you try. Resource creation, provider registration, and even smaller existing model deployments often continue to work fine, because the block is tied to the deployment action itself rather than the resource.
You can follow these steps to get this resolved.
- Do not keep retrying or recreating resources Repeated attempts, deleting and recreating the Azure OpenAI or AI Foundry resource, or switching regions will not clear this flag, and in some reported cases it has made the risk signal worse. Pause further deployment attempts until support investigates.
- Try opening a support ticket through the Azure portal Go to
Help + Supportin the Azure portal and create a new support request under the Azure OpenAI or Azure AI Foundry Models service. In the issue description, explicitly mention the error code 715-123420 and state that this is a deployment-time block, not a quota, region, or configuration issue. Include:- Subscription ID
- Resource group and resource name
- Region
- Model and version you tried to deploy
- Timestamp of the failed attempts
- Trace ID, Client request ID, and Service request ID if shown in the error details
- If Help + Support only allows billing or quota requests Some subscription types, such as startup sponsorship or Free Tier, restrict the support plan to billing and subscription management only and block technical ticket creation. If you see this restriction, you will need to either temporarily upgrade to a Developer support plan to unlock technical ticket creation, or proceed with step 4 below.
- Request moderator routing through Microsoft Q&A If you cannot open a ticket, reply to your own question here with your Azure OpenAI or AI Foundry resource ID, subscription ID, and region (do not post any keys or secrets). A Microsoft moderator can use these details to raise an internal ticket and route it to the RTFP review team on your behalf, since this requires the Product Group team to manually unblock the subscription.
- Track the resolution This is typically resolved once the backend team reviews and clears the fraud signal, which can take some time depending on case volume. Once cleared, you should be able to deploy without any changes needed on your side.
If this answer helps you kindly accept the answer which will help others who have similar questions.
Regards,
Sangeetha Kesavan