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The title and the image illustrate it all. In this page it shows nothing despite me being the guardian as well as the owner of the Family Safety.
I have checked for serveral similar questions with the exact same issue with no resolve. Apparently Microsoft Support just "gave up"? Some disrepected the customers as well.
This has been going on since 2022 if I am not mistaken. When are you going to fix this and fix your support crew as well @Microsoft ? Or are you going to turn a blind eye again ?
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
I have found the solution, at least for myself. After digging through the Microsoft website with a little bit of help from OpenAI's ChatGPT, I have found that their current link for the Manage Persmissions page is absolutely useless.
Their old link works, try it yourself: https://account.live.com/unmanagekid.aspx
That worked for me well as I can now free my alternative account from being under 18 with restrictions. If that does not work, I have no idea what will.
@Microsoft, next time you want to implement something new, do some user testing twin. Or if you can't do anything as simple as that, hire me.
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