String of numbers contact

Question

String of numbers contact

Jay Garth 0

Suggestions share link associated with unk contact when trying to add photo to email Outlook on Android phone>

[Moderator note: PII removed] @ outlook com

Who does this belong to?

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Answer recommended by moderator

Jay Garth 0

@Winnie-B The re-installing of mobile Outlook app resolved the issue. Once rebooted and logged in to MS Acct Repeating the process suggestion bar when attaching Google photos only suggested two message txt numbers which when removed from msg.s queue no longer appeared in suggestions. The only remaining entries suggested now are known contacts! Thank you

Winnie-B 9,945 Reputation points Microsoft External Staff Moderator

2026-07-02T02:58:40.7933333+00:00

Hi Jay Garth

Thank you for the update. I’m glad to hear that reinstalling the Outlook mobile app and signing back in resolved the issue.

Thanks again for coming back to share the result. Have a lovely day!

1 additional answer

Your answer

Winnie-B 9,945 Reputation points Microsoft External Staff Moderator

2026-07-02T02:58:40.7933333+00:00

Hi Jay Garth

Thank you for the update. I’m glad to hear that reinstalling the Outlook mobile app and signing back in resolved the issue.

Thanks again for coming back to share the result. Have a lovely day!

Answer 1

Winnie-B 9,945 Microsoft External Staff Moderator

Hi Jay Garth

I understand you're asking about an email address that appeared while using Outlook for Android.

To help me guide you better, could you clarify where the address appeared?

In recipient suggestions while composing an email?
When sharing a photo from Android?
In your Contacts list?

Also, are you using a personal Outlook.com or Hotmail account?

In the meantime, if the address is appearing as a suggestion in Outlook for Android, you may try the following checks in Outlook on the web. If you're using your phone's browser, please switch to Desktop View first.

1, Check your Contacts list

Go to People/Contacts and see whether the email address exists there.
If it is listed and no longer needed, remove it.

2, Check whether the address appears when composing an email

Create a new email message in Outlook on the web and see whether the address appears in the recipient suggestions. If it appears there as well, that may indicate that the suggestion is coming from your Outlook account rather than from the Android device.

If the address only appears in Outlook for Android and not in Outlook on the web, you can try removing and re-adding your account in the Outlook mobile app.

Looking forward to your reply so we can continue further. Thanks for your understanding.

Jay Garth 0 Reputation points

2026-06-30T00:37:57.75+00:00

It may be a null 'placeholder' suggestion to populate that field, I am not geek enough to quite comprehend the necessity of why that may be, but I speculate it is so.
Winnie-B 9,945 Reputation points Microsoft External Staff Moderator

2026-06-30T07:00:03.86+00:00

Hi Jay Garth

That is certainly possible. Without visibility into the underlying service data, it is difficult to determine whether the address was a placeholder, a cached suggestion, or an automatically generated recommendation.

If the address no longer appears and Outlook is otherwise functioning normally, there may not be anything further that needs to be corrected. If you notice it appearing again, please let me know where it appears (for example, when composing an email, selecting recipients, or sharing a photo), and I can help investigate further.
Jay Garth 0 Reputation points

2026-06-30T23:36:23.87+00:00

Still appears unable to remove it. Must be an Outlook glitch, it is an Outlook address. Others report having the identical address in same place on their phones too.
Jay Garth 0 Reputation points

2026-06-30T23:40:58.69+00:00

Someone removed the address I shared on this thread, it is not PII if it is a hack Outlook needs to look into it. The people reporting this like myself did not voluntarily add it into their contacts themselves.
Jay Garth 0 Reputation points

2026-06-30T23:52:40.8866667+00:00

@Winnie-B Yes this only appears in suggestion field when trying to share - attach Google photo to Outlook recipients email using a Samsung Android phone. Cleared cache on Google photos to no avail. I have no contacts saved on phone to purge. The odd thing is not being able to removed this > [Moderator note: PII removed] @ outlook . com < (all together)
Jay Garth 0 Reputation points

2026-06-30T23:56:35.98+00:00

Thanks Winnie-B for taking time to help think this out! Jay
Winnie-B 9,945 Reputation points Microsoft External Staff Moderator

2026-07-01T02:57:45.8033333+00:00
Hi Jay Garth

Thanks for your reply.

Based on your description, the address appears only when using the Android Share feature from Google Photos and not from your saved contacts. This suggests the recommendation may be coming from cached sharing history on the device, the Outlook app, or Android's sharing suggestions rather than a contact you intentionally created.

As a troubleshooting step, please check whether the same address appears when composing a new email directly in Outlook for Android (without using Google Photos' Share option). If it only appears through the Share menu, that may help narrow the source of the suggestion.

You can also try:

Removing and re-adding your Outlook account in Outlook for Android.

Clearing Outlook's storage data (Android Settings > Apps > Outlook > Storage > Clear Storage/Data) and then signing in again.

Checking your Outlook.com People/Contacts list on the web to confirm the address is not present there.

If the address continues to appear after these steps and is not present in your contacts, please let me know whether it also appears when composing a normal email directly in Outlook. That would help determine whether the suggestion originates from Outlook itself or Android's sharing system.