failed Update on 2026 04 14 which freezes the PC badly every time the PC tries to re install it.

Dr Andrew Vallerand 0 Reputation points
2026-06-30T02:01:51.8433333+00:00

after an failed Update on 2026 04 14, PC freezes every time the PC tries to re install it. today the problem was related to 0x80073D02: 9NTXGKQ8P7N0-MicrosoftWindows.CrossDevice

Windows for home | Windows 11 | Windows update
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  1. Lester Bernard Reyes 82,535 Reputation points Independent Advisor
    2026-06-30T02:42:20.9233333+00:00

    Hi, I'm Bernard. I'm happy to help!

    The error 0x80073D02 is a Microsoft Store corrupted system file error. Moreover, may I know the particular KB number of the update you are trying to install? I'd appreciate it if you could also provide a screenshot of the error.

    Note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.

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