A Sale order cannot be released - Reason

Nolack, Eméline 0 Reputation points
2026-06-30T09:42:13.4033333+00:00

Dear community,

I tried to make a pick list on D365 and the got this error message :

A fulfillment rate of 100.00 (Quantity) was not met for sales order [Moderator note: Personally Identifiable Information removed].

Order [Moderator note: Personally Identifiable Information removed] does not fulfill back order strategy Deliver in full.

Sales order [Moderator note: Personally Identifiable Information removed] could not be released.

What could be the reasons ?

Thanks a lot for your help.

Microsoft 365 and Office | Project | For business | Other
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  1. Demi-N 20,075 Reputation points Microsoft External Staff Moderator
    2026-06-30T10:18:59.68+00:00

    Hello @Nolack, Eméline

    Thank you for your question and for providing the error details.

    Based on the message you've shared, it appears that the sales order is unable to meet the required fulfillment rate of 100% while the backorder strategy is configured as "Deliver in full." This can be related to inventory availability, reserved stock, warehouse configuration, or order fulfillment settings.

    Since this scenario falls within the Dynamics 365 Supply Chain Management area, I believe you would receive the most relevant assistance from the Dynamics Community, where specialists can review the details of your environment and provide more targeted guidance. I would like to apologize in advance for redirecting you elsewhere. My area of focus is primarily Microsoft 365 and Office 365 products, so my experience with Dynamics 365 scenarios is somewhat limited.

    I would recommend posting your question in the Dynamics Community forum below: Find Answers | Microsoft Dynamics 365 Community

    User's image

    The community is actively monitored by Dynamics professionals and subject matter experts who work with sales orders, inventory management, and fulfillment processes on a daily basis. They will be in a much better position to help identify the specific reason why the order cannot be released and suggest the appropriate resolution.

    When posting, I would suggest including the full error message along with any relevant details about the sales order, inventory availability, and backorder settings, as this will help the experts provide more targeted guidance.

    Thank you for your understanding, and again, my apologies for not being able to provide a more definitive answer on this particular Dynamics-related topic.

    Warm regards,


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