Outlook crashing on right clicks

Sajid Khan 0 Reputation points
2026-07-01T12:36:18.2+00:00

Same thing here, crash on right click tried to open in safe mode not working removed maximum Addin same issue no new update is showing. trying online repair

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Rin-L 22,265 Reputation points Microsoft External Staff Moderator
    2026-07-01T13:57:26.5733333+00:00

    Hi @Sajid Khan,

    Thanks for bringing this up. From what you’ve described, the behavior you’re seeing is actually quite similar to an issue that a number of other users have recently reported, especially with Outlook crashing on right-click actions. You might find it helpful to take a look at this related discussion here, as it gathers several similar cases and suggested fixes: Outlooks keep crashing, - Microsoft Q&A

    To better understand your situation, I’d like to check a couple of things with you. After running an Online Repair, did you notice any improvement, or is Outlook still crashing when you right-click?

    Could you please let me know which Outlook version and build you’re currently using?

    There have been reports that this issue may be resolved in newer builds, particularly Version 2606 Build 20131.20090 or later, so I’d like to confirm your current version to help narrow down the scope.

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    In addition, there’s another workaround that you can try resetting certain experimental configurations by following these steps:

    Press Win + R, type regedit, and press Enter

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    Navigate to:

    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\ExperimentConfigs
    

    Rename the key ExperimentConfigs to ExperimentConfigs.old

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    Note: Before doing this, I strongly recommend backing up your registry as a precaution: How to back up and restore the registry in Windows - Microsoft Support

    Please feel free to reply or share any updates so I can keep track of your case and assist you more effectively. If you do have any updates, leaving a comment under this post is the best way for me to receive notifications and follow up with you promptly.

    I look forward to hearing from you and will be more than happy to continue assisting.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

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