How to change to New Outlook when you dont have the switch.

Corey Barker 0 Reputation points
2026-07-01T16:11:43.56+00:00

I have the older version of outlook and can only access the new version on the web app.

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Hornblower409 10,305 Reputation points
    2026-07-02T04:43:47.1433333+00:00

    @Corey Barker said

    I have the older version of outlook and can only access the new version

    I assume this means that you have Classic Outlook installed and want to use that and not New Outlook?

    Quick check - Use the Windows Run dialog (Windows key + r) , enter outlook.exe and click [OK]. Dose it open Classic Outlook? If not, is there an error message.
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  2. ritu arora 0 Reputation points
    2026-07-01T16:15:07.2866667+00:00

    Hi Corey, if the New Outlook toggle is missing, your IT admin has likely disabled it via group policy — check with them to enable it. You can also go to File → Office Account → Update Now to get the latest version. —

    Ritu Arora, MCT

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