opening .eml file

Scott Ozaki 0 Reputation points
2026-07-01T21:23:51.3933333+00:00

in the new outlook when I drag an email to a folder i cannot open that .eml file

Outlook | Windows | New Outlook for Windows | For home
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  1. nobuko c 124.2K Reputation points Independent Advisor
    2026-07-01T22:52:04.8433333+00:00

    Hello,

    The new Outlook for Windows does support opening .eml, .msg, and .oft files, but only with the latest version.

    If dragging an email to a folder creates an .eml file that does not open, please try the following:

    Make sure you are using the latest version of the new Outlook

    In File Explorer, right‑click the .eml file > Open with > Outlook (new)

    Or drag the .eml file directly into the reading pane of the new Outlook

    Check that Outlook (new) is set as the default app for .eml files

    (Settings > Apps > Default apps > Choose Outlook (new))

    Microsoft has recently updated the new Outlook to support opening .eml files, so older documentation may say it was not supported.

    Support article:

    Open .eml, .msg, and .oft files in new Outlook and Outlook on the web

    https://support.microsoft.com/en-us/outlook/mail/open-eml-msg-and-oft-files-in-new-outlook-and-outlook-on-the-web

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