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Phone number management for Austria

Important

Effective October 1, 2026, Microsoft will no longer provide Dynamic or Preregistered alphanumeric sender IDs for SMS to Austria phone numbers. After October 1, 2026, sender IDs will no longer be allowed in Austria, and messages will be blocked.

Developers are encouraged to find an alternate product on the Microsoft Marketplace where customers may wish to explore third-party providers, including Infobip and Telesign.

Use the below tables to find all the relevant information on number availability, eligibility and restrictions for phone numbers in Austria.

Number types and capabilities availability

Number Type Send SMS Receive SMS Make Calls Receive Calls
Toll-Free - - General Availability General Availability*
Local - - General Availability General Availability*
Alphanumeric Sender ID** - - - -

* Please refer to Inbound calling capabilities page for details.

** As of October 1, 2026 Microsoft will no longer provide alphanumeric sender IDs for SMS to Austria.

Subscription eligibility

To acquire a phone number, you need to be on a paid Azure subscription. Phone numbers can't be acquired by Azure free credits. Also, due to regulatory reasons phone number availability is dependent on your Azure subscription billing location.

More details on eligible subscription types are as follows:

Number Type Eligible Azure Agreement Type
Toll-Free and Local (Geographic/National) Modern Customer Agreement (Field and Customer Led), Modern Partner Agreement (CSP), Enterprise Agreement, Pay-As-You-Go

** Applications from all other subscription types are reviewed and approved on a case-by-case basis. Create a ticket to https://pstnsd.powerappsportals.com/ for assistance.

Azure subscription billing locations where Austria phone numbers are available

Country/Region
Australia
Austria
Canada
France
Germany
Italy
Japan
Netherlands
Spain
United Kingdom
United States

Important

  • For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products is not eligible for Microsoft Azure Consumption Commitment drawdown.

  • For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products.

Find information about other countries/regions

Use the drop-down menu to check phone number availability for other countries/regions

Next steps

For more information about Azure Communication Services' telephony options, see the following pages:

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