How to add credit to teams skype

Rikki Newman 0 Reputation points
2026-06-17T14:18:41.43+00:00

I transferred my Skype t0 teams, but have used the carried over credit. I can't see how to add credit.

Microsoft Teams | Microsoft Teams Free | Calls
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  1. AI answer

    2026-06-17T14:18:53.8266667+00:00

    New Skype Credit cannot be added anymore, including for use through Microsoft Teams Free.

    According to the Skype retirement changes:

    • New purchases for Skype Subscriptions, Skype Numbers, and Skype Credit are no longer available.
    • Existing Skype Credit can still be used for calling via the Skype Dial Pad (from the Skype web portal or within Teams Free) only while a remaining balance exists.
    • Once the carried-over credit is used up, there is no supported way to buy additional Skype Credit for Teams/Skype.

    Teams Free itself does not support adding phone-calling credit like Skype did. To continue making phone calls from Teams, a business (paid) Teams setup with appropriate Teams Phone licensing is required, which is separate from Skype Credit.

    References:

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