I can't access One Drive in Outlook

Hoss Sports Therapy 0 Reputation points
2026-06-18T12:58:35.1633333+00:00

I am trying to attach documents from my OneDrive onto an email in Outlook. When I click 'Browse me Mac', it says 'The application "One Drive" could not be found'. I can see documents and files, but not the most recent ones which I need to attach.

Outlook | MacOS | New Outlook for Mac | For business
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  1. Gabriel-N 19,595 Reputation points Microsoft External Staff Moderator
    2026-06-18T13:47:04.7433333+00:00

    Hello @Hoss Sports Therapy

    Just to confirm, are you referring to the “Browse this Mac” behavior? Because on my side I don’t see any option named “Browse me Mac”.

    If it is indeed “Browse this Mac”, I’ve tested this behavior and it’s working normally in my environment.

    Could you help check which Outlook version you are using? I’d recommend updating to 16.109.3 (26053122) if possible, since version 16.110 (26061317) is currently known to have some issues that Microsoft is still investigating.

    User's image

    Also, could you double-check a few things on your side:

    • Is your OneDrive storage still available?
    • Is the OneDrive app running properly?
    • Can files sync from your Mac to OneDrive web?

    If syncing is not working, that’s most likely the cause here.

    You can try manually syncing the required files to the OneDrive web first, then test again. After that, please try the steps below to see if sync can be restored:

    1. Pause and resume syncing: Click the OneDrive icon in the menu bar > Pause syncing > Resume
    2. Reconnect your account: OneDrive Preferences > Account > Unlink this Mac > Sign in again
    3. Reset OneDrive
    • Quit OneDrive
    • Finder > Applications > OneDrive > Right-click > Show Package Contents
    • Go to Contents > Resources
    • Run:
      • ResetOneDriveApp.command
      • or ResetOneDriveAppStandalone.command
    • Reopen OneDrive and sign in again

    Please also note that OneDrive has some limitations (file name, file type, path length). If any file doesn’t meet these requirements, it may cause sync issues.

    Also, please provide the macOS version that you're using:

    User's image

    Hope this helps, feel free to share your results and we can continue troubleshooting


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