New Outlook on Macbook is missing email and calanders after the update.

Afif 0 Reputation points
2026-06-22T08:02:32.9066667+00:00

New Outlook on Macbook is missing email and calanders after the update last Friday.

Email and Calender is showing in Outlook Legacy and Outlook Web.

Uninstalled and reinstalled New Outlook, cleared cache, signed in and out, cleared credentials in keychain access and even tried to install the previous versions.

Outlook | MacOS | New Outlook for Mac | For business
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  1. Vergil-V 15,605 Reputation points Microsoft External Staff Moderator
    2026-06-22T08:41:15.69+00:00

    Hi Afif  

    In my testing with New Outlook for Mac version 16.109.3, the behavior did not occur in my environment. 

    Since you have already tried the general troubleshooting steps, you may consider starting your device in Safe Mode to check if the experience is different there. This can help identify whether any background process or extension is affecting Outlook. 

    If New Outlook for Mac works as expected in Safe Mode, you might also try creating a new Mac user profile and test again in this fresh environment. This step can help determine whether the behavior is related to the current user profile. 

    I hope this provides some additional direction. If you have any further updates, please feel free to share. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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