Using the New Outlook for Mac features in business environments
Hi @JT
Thank you for reaching out.
Based on your description, the behavior appears to be isolated to the Outlook desktop application. Since Outlook on the web is displaying as expected and the behavior occurs only in the desktop client, this likely indicates a client-side rendering issue related to your current Outlook version.
To help resolve this issue, please ensure that your Outlook for Mac is updated to the latest version. After updating, kindly restart both Outlook and your Mac to ensure all changes are fully applied. I have tested this on my own Mac devices (Version 16.110 and the latest version), and the colors are displaying correctly. Please give this a try and let me know if the issue persists.
To better understand your situation and provide more targeted assistance, could you please help confirm the following:
Have there been any recent changes to your device, such as macOS updates, Outlook updates, or account configuration changes? Or did the issue appear unexpectedly?
After updating, could you test the behavior again on your device and, if possible, compare it with another device using the same build to see if the issue still occurs?
Any updates would be appreciated.
Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.
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