unable to reinstall office 24 using a redemption code

La Shawn 0 Reputation points
2026-06-24T16:23:41.7333333+00:00

I purchased a 3rd part product key for Microsoft office 24. My laptop computer was reset now my redemption code doesn't work unable to get a verification via phone from Microsoft.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
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  1. DaveM121 897K Reputation points Independent Advisor
    2026-06-24T16:58:07.5066667+00:00

    An Office product key can only be used once to link the Office licence to your Microsoft account, after that the licence should have become associated to your Microsoft Account as a digital licence online and it is from there that you can re-install Office without the need for a product key:

    https://account.microsoft.com/services/

    Do you find your Office licence listed there.

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