12,080 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Other tags

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failed to install office home 2024

i tried installing office home 2024 for a few days, it keep failing. keep showing i'm still using microsoft 365 which shall expire on 11 July 2026. How???

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-02T11:58:43.53+00:00
Serene Tan 0 Reputation points
answered 2026-07-02T12:32:14.9366667+00:00
Igor Leyko 111.2K Reputation points Independent Advisor
3 answers

locked word documents

my words documents are locked and I cannot edit. Please unlock

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-01T18:21:35.9033333+00:00
Juliet Christine 0 Reputation points
answered 2026-07-01T22:21:22.9266667+00:00
John Jefferson Doyon 76,280 Reputation points Independent Advisor
2 answers

Is Key Up Now a legitimate Authorised Microsoft Partner? They have provided the link below to state their authenticity but I cant get it to show their status?

You can verify our Microsoft® Authorized Retailer status on Microsoft’s website through this link: https://appsource.microsoft.com/en-us/marketplace/partner-dir/ecabfc3a-dffd-40fa-9cd7-b740f402894b/overview Partnership N. 6942952 This is their website…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-06-25T00:18:22+00:00
Anonymous
edited the question 2026-07-01T09:56:30.5833333+00:00
Don Varnau 19,840 Reputation points Volunteer Moderator
5 answers

Cannot boot up fully functional apps on recently purchased successfully installed 1 time purchase of 365

When I retired from the U. of [REMOVED PII] faculty, I was left with a limited use version of MS office. So I recently 1-time purchased and successfully installed the latest personal edition of O 365. However, when I boot up apps, I still get the…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-24T19:52:51.78+00:00
lloyd burton 0 Reputation points
commented 2026-06-28T07:39:20.9833333+00:00
Norah-L 7,325 Reputation points Microsoft External Staff Moderator
1 answer

I purchased Office Home 2024 but it downloaded Microsoft 365 and I can't seem to find the Office home 2024 I paid for

Where is the Office home 2024 that I paid for? it downloads Microsoft 365 and wants me to pay a subscription fee. I already purchased Office home 2024!!

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-27T15:54:35.9966667+00:00
Amanda Kralovic 0 Reputation points
answered 2026-06-27T16:28:45.7266667+00:00
EmilyS726 245.2K Reputation points Independent Advisor
1 answer

Not Received LinkedIn Premium 1 year offer after Microsoft 365 1 year offer subscription

Hi, I subscribed to the Microsoft 365 premium 1‑year offer but never received the LinkedIn Premium 1‑year activation email. I’ve already checked all folders, confirmed my subscription, and followed every step in the Q&A. It still hasn’t arrived.…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-25T23:39:35.35+00:00
Dhruv Patel 0 Reputation points
edited an answer 2026-06-26T07:40:12.64+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
0 answers

How do I delete and entry in the  BiographyApp

How do I delete and entry in the  BiographyApp

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-25T20:14:17.97+00:00
Elizabeth Oge 0 Reputation points
commented 2026-06-25T20:57:40.17+00:00
John Jefferson Doyon 76,280 Reputation points Independent Advisor
1 answer

unable to reinstall office 24 using a redemption code

I purchased a 3rd part product key for Microsoft office 24. My laptop computer was reset now my redemption code doesn't work unable to get a verification via phone from Microsoft.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-24T16:23:41.7333333+00:00
La Shawn 0 Reputation points
answered 2026-06-24T16:58:07.5066667+00:00
DaveM121 897.5K Reputation points Independent Advisor
1 answer

I am a disable person and i need help to download Microsoft Office 2024

disable person wanting help to download Microsoft Office 2024. Could someone help me please.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-24T00:13:28.7466667+00:00
Brihan Fernanfo 0 Reputation points
answered 2026-06-24T00:34:37.42+00:00
BryceSor 5,330 Reputation points Volunteer Moderator
2 answers

Refund for unused Office Home 2024

I bought Office Home 2024 for my laptop at Best Buy, but I don't need it. How can I get a refund? Best Buy said to contact Microsoft

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-23T15:31:05.93+00:00
Stephen Redak 0 Reputation points
answered 2026-06-23T16:06:37.7266667+00:00
EmilyS726 245.2K Reputation points Independent Advisor
2 answers

I've installed Microsoft Office but am unable to activate Office Home & Business 2024

I've installed Microsoft Office but am unable to activate Office Home & Business 2024. The only option I see is to purchase Microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-22T19:58:33.11+00:00
Todd StClair 0 Reputation points
answered 2026-06-22T20:36:10.88+00:00
John Jefferson Doyon 76,280 Reputation points Independent Advisor
1 answer

Microsoft 365 with a product key

I have bought a personal Microsoft 365 with a product key, however, upon installation and after the personal credit card information is accepted, the next step asks to solve a puzzle in order to determine if I am human. It returns with a correct answer…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-22T05:17:55.4866667+00:00
Tom Kokoris 0 Reputation points
answered 2026-06-22T06:06:18.1066667+00:00
Gunasekar N 71,040 Reputation points Independent Advisor
1 answer

As a New Zealand citizen how do I escalate my subscription issue to them

I am writing to formally escalate an unresolved billing issue concerning my Microsoft 365 subscription, which I believe represents a clear failure in Microsoft’s billing and subscription management processes rather than a standard refund scenario. Under…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-22T03:23:51.4733333+00:00
Nick le Roux 0 Reputation points
answered 2026-06-22T05:12:45.9933333+00:00
DaveM121 897.5K Reputation points Independent Advisor
1 answer

product code

purchased office 2024 online. I received a single-use code. How do I obtain the product code

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-20T23:06:18.4933333+00:00
Cathy Melear 0 Reputation points
answered 2026-06-20T23:40:25.34+00:00
EmilyS726 245.2K Reputation points Independent Advisor
2 answers

My subscription does not work for apps on my computer.

How do I get a MS 365 call back? My subscription does not work for apps on my computer.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-19T18:16:12.96+00:00
Myles Kuppe 0 Reputation points
answered 2026-06-19T19:05:08.41+00:00
John Jefferson Doyon 76,280 Reputation points Independent Advisor
1 answer

I need to convert from government home use 365 to personal 365 I no longer have gov email access

I need to convert from government home use 365 to personal 365 I no longer have gov email access. what do I need to do to resolve this.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-18T16:13:23.6333333+00:00
G Wiolson 0 Reputation points
commented 2026-06-18T16:19:09.8966667+00:00
G Wiolson 0 Reputation points
1 answer

Technical support

I need technical support, can someone please call me <PII removed>

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-18T00:25:52.4266667+00:00
Hector Laptop 0 Reputation points
edited the question 2026-06-18T02:31:49.4466667+00:00
EmilyS_726 21,280 Reputation points Volunteer Moderator
2 answers

Asking me to buy word, excel etc after i purchased new subscription

I purchased ms 365 personal and after install when i try to use word, excel etc is is asking me purchase it.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-16T21:19:53.1233333+00:00
Michael Francis 0 Reputation points
answered 2026-06-16T21:53:54.25+00:00
EmilyS726 245.2K Reputation points Independent Advisor
2 answers

I downloaded my new office 2024 yesterday, today it will not let me edit document

I get the error message saying that my new office docs are not supported as my 2019 licence has run out. I only bought it from you yesterday

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-16T13:54:44.9666667+00:00
Keith Gillett 0 Reputation points
answered 2026-06-16T14:34:09.08+00:00
DaveM121 897.5K Reputation points Independent Advisor
1 answer

refresh entitlement for copilot

I have a paid subscription to Microsoft 365 family. I am trying to use copilot to help rewrite and refine some things in word or other apps and it is telling me that i am out of AI tokens for the month. I am not using a free version so I should not run…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-16T10:32:29.8666667+00:00
Todd T 0 Reputation points
answered 2026-06-16T11:19:18.55+00:00
Sumit D - IA 171.8K Reputation points Independent Advisor