Sending, receiving, and organizing email in Outlook on the web for business
Hello @Tim
Based on your description, I understand that the search folder you created has also disappeared from the main Search Folders section, is that correct?
If so, you may need to recreate it and then add it to Favorites again.
Alternatively, you can use the built‑in filter as a quick workaround:
- Click on your standard Inbox
- At the top right of the message list, click the Filter button
- Select Unread
This will instantly display only unread emails in your inbox, functioning similarly to the old search folder.
Hope this info helpful.
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