Locked out by forgotten password

James G Duquesnel 0 Reputation points
2026-06-30T22:00:21.0566667+00:00

After 55 weeks absence I was reunited with my 2018 Acer Aspire 5 laptop. But without the usual daily log-on activity, I have forgotten my password. Any suggestions?

Windows for home | Windows 11 | Security and privacy

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  1. Estrella721 41,285 Reputation points Independent Advisor
    2026-06-30T22:36:22.6266667+00:00

    Hi,

    Do you have access to another sign in method, such as your PIN?

    You can try resetting your password depending on the type of account you are using (Microsoft or local account). You can check the article below for a step-by-step guide.

    Microsoft account: https://support.microsoft.com/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37

    Local account: https://support.microsoft.com/windows/change-or-reset-your-password-in-windows-8271d17c-9f9e-443f-835a-8318c8f68b9c

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