8,358 questions
8,358 questions with Windows for home | Windows 11 | Security and privacy tags
1 answer
How to find the root of my hackers
I have been trapped blocked and maliciously abused for 4 years via microsoft. Imposters have used me as a sock puppet to do illegal bamking fraud. I am blocked from almost everything. I dont own a Xbox nor iphone or Samsung. I am not a developer, I'm a…
Windows for home | Windows 11 | Security and privacy
asked 2026-07-02T08:54:29.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFJ%3C/text%3E%3C/svg%3E)
Francisco Javier Quinones Jimenez
0
Reputation points
answered 2026-07-02T13:30:06.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
16,755
Reputation points Microsoft External Staff
Moderator
1 answer
Activate location capability
No access to Location control. Area of control grayed out and no idea how to get it back. I am administrator
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-07-02T12:23:18.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 91%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Raymond Resetar
0
Reputation points
answered 2026-07-02T12:56:00.0566667+00:00
DaveM121
897.5K
Reputation points
Independent Advisor
1 answer
Windows Defender on Windows 11 stuck on logo and closes after a few minutes
I've exausted all methods of trying to get my windows defender app to launch after updating to windows 11 from windows 10. I've tried terminating, repairing and reseting it through the app settings, i've tried Deleting the Register of the Windows…
Windows for home | Windows 11 | Security and privacy
8,358 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
BitLocker Drive Encryption recovery key
I HAVE A C DRIVE SSD RECOVER KEY , BUT D AND E F DRIVE RECOVERY KEY DON'T KNOW PLEASE RESOLVE THIS PROBLEM Because f drive and d drive my data which is very important by mistake delete HOW HDD 1 TB SHOWING SO HOW TO RECOVER DATA WHAT IS RECOVERY KEY …
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-07-02T10:41:14.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
JAI NARAIN AGRAWAL
0
Reputation points
answered 2026-07-02T11:14:39.0533333+00:00
DaveM121
897.5K
Reputation points
Independent Advisor
2 answers
Hey, do you know why a random email got added to my Microsoft account
My Windows PC is linked to unknown email addresses that I do not recognize. In Settings, my profile shows <PII removed>@tcberck.com, and when Windows asks me to verify my Microsoft account, it wants to send a code to ...@neonmintmail.live, which is…
Windows for home | Windows 11 | Security and privacy
8,358 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETY%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
1 answer
secure boot certificate
the device does not support the auto certificate update how do i fix this.
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-30T21:59:57.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 57.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
abdul turay
0
Reputation points
commented 2026-07-02T06:55:05.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
12,235
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
secure boot certificates not on my computer yet
My Hp computer has this in Device security "secure boot is on, but your device is affected by a known issue. To reduce risk, secure Boot certificate updates are temporality paused while Microsoft and partners work toward a supported resolution. The…
Windows for home | Windows 11 | Security and privacy
8,358 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 73%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
1 answer
Windows security refuses password to terraserver.
I keep getting a Windows Security Notice to "Enter network credentials" then "Enter your credentials to connect to: TS3420DF04" But it won't recognize the password I set up when I mapped the TerraServer. I have a windows 11 home…
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-07-01T15:55:13.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 47%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Barnett
0
Reputation points
answered 2026-07-01T23:44:01.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
10,745
Reputation points Microsoft External Staff
Moderator
2 answers
how do I turn off smart app
I want to turn off smart app it is a pain it keeps popping up
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-04-13T05:47:54.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 23%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
george m kucy jr
0
Reputation points
commented 2026-07-01T22:07:41.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
David Eberly
0
Reputation points
1 answer
viruses detected
I have a virus, a dialog box keeps popping up stating Viruses detected. I downloaded Microsoft Safety Scanner and completed a full scan. I am still receiving a dialog box popping up stating viruses detected.
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-07-01T21:10:13.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rick Martin
0
Reputation points
answered 2026-07-01T21:48:36.85+00:00
Ferdinand Nanalig
31,150
Reputation points
Independent Advisor
1 answer
Microsoft Defender Security Message
Microsoft Defender found some infected files but not able to remove it because of the group polices permission
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-07-01T17:05:28.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 0%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kenneth Gleaves
0
Reputation points
answered 2026-07-01T17:44:43.11+00:00
John Jefferson Doyon
76,280
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Windows Security displaying blank screen.
I use Windows 11 and the windows security app isn't displaying anything. i have tried few things by searching the internet, but none worked. i tried "fix problems using windows update" option in recovery. got this 1.0.2402.27001-0 folder in…
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-29T12:24:34.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Aditya Khandelwal
0
Reputation points
edited a comment 2026-07-01T17:43:50.45+00:00
David-M
117.3K
Reputation points
Independent Advisor
1 answer
Secure Certificate has not been updated to the 2023 version
Hi: I am running Windows 11 Pro (vs. 10.0.26200 Build 26200) with all bios supporting security settings (secure boot=on, CSM Support Disabled, fTPM Status=Trusted Computing that should allow my Windows environment (Gigabyte Aorus Master rev 1.0, using…
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-28T20:17:11.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dennis Friedman
0
Reputation points
commented 2026-07-01T13:01:36.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
22,935
Reputation points Microsoft External Staff
Moderator
3 answers
How to fix secure boot mismatch in keys on ASUS D700SA
Had a USB overage issue popping up, so finally reinstalled Windows 11 Pro on this computer, now secure boot does not work when I turn on. Get error and I think the keys are corrupted or mismatched. Tried restoring factory in Bios but did now help
Windows for home | Windows 11 | Security and privacy
8,358 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 73%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Locked out by forgotten password
After 55 weeks absence I was reunited with my 2018 Acer Aspire 5 laptop. But without the usual daily log-on activity, I have forgotten my password. Any suggestions?
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-30T22:00:21.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 32%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
James G Duquesnel
0
Reputation points
answered 2026-06-30T22:36:22.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
41,285
Reputation points
Independent Advisor
1 answer
I have an identity theft alarm and my laptop is locked up
My computer had been locked up and is-beeping at me and us saying I have an identity theft issue
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-30T17:57:32.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Teresa Nolta
0
Reputation points
answered 2026-06-30T18:31:33.4166667+00:00
EmilyS726
245.2K
Reputation points
Independent Advisor
2 answers
windows security stuck on loading screen
its been a few years and i still can solve this problem my windows defender app is stock on loading screen and i cant fix it please help me to solve this
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-29T16:03:02.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 57.99999999999999%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
noam Sochkov
0
Reputation points
answered 2026-06-30T16:05:51.0333333+00:00
David-M
117.3K
Reputation points
Independent Advisor
4 answers
How do I remove a persistent fake-virus alert popup?
How do I remove a persistent fake-virus alert popup?
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-04-01T02:29:08.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 85%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Scott, Thomas
5
Reputation points
commented 2026-06-30T14:21:06.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nails
0
Reputation points
2 answers
PDF website downloaded itself into my computer
I was doing an online search on Ukrainian settlers interactions with First Nations people. I clicked on one of results to open and read it online. Unfortunately, I didn't pay any attention to the random parentheses in the web address. It then…
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-28T20:57:28.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Charlotte Ostrowski
50
Reputation points
answered 2026-06-30T12:47:49.02+00:00
CrazyKats
16,445
Reputation points
Volunteer Moderator
1 answer
After repair Facial Recognition is not working.
I have been trying for many days to set up a facial recognition password for my laptop, but I am not able to. This started happening when i have called Lenovo support because my laptop keyboard was not working, so then I called the repair team to my home…
Windows for home | Windows 11 | Security and privacy
8,358 questions
asked 2026-06-27T03:27:11.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 28.999999999999996%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jainish Khatri
0
Reputation points
commented 2026-06-30T09:03:51.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
6,335
Reputation points Microsoft External Staff
Moderator