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A cloud-based identity and access management service for securing user authentication and resource access
Microsoft 365 admin center - Unable to login by verifying using SMS
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Phill Hayman
205
Reputation points
Good morning!
We're unable to log into our Microsoft 365 tenant's Admin Center because verifying using SMS is not working. The system claims the account is not verified but doesn't allow any other options (error Code 399287).
I found in a few other post this can be solved by the engineering team, so I'm tagging the person from Microsoft that was able to get this fixed: @Raja Pothuraju , could you do the same for me?
Kind regards,
Phill H
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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