A cloud-based identity and access management service for securing user authentication and resource access
30,812 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags
Unable to access Microsoft 365 Business Basic tenant - The only Global Administrator is locked out due to lost Microsoft Authenticator
Hello Microsoft Support, I need urgent assistance recovering access to our Microsoft 365 Business Basic tenant. Our situation is as follows: • Product: Microsoft 365 Business Basic • Purchased directly from Microsoft (not through a reseller) • Custom…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
AI answer
Unable to log into an Azure VM using Entra ID (following official Microsoft instructions).
Hello. I have spent the past week repeatedly trying to use Entra ID with Azure VM's. I have tried these methods so far: -Sign in using passwordless authentication with Microsoft Entra ID -Sign in using password/passwordless authentication with…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Graph Subscription Validation Fails with 403 Forbidden Despite Reachable Notification Endpoint
I am encountering an issue when creating a Microsoft Graph subscription for online meeting notifications. The subscription request fails immediately with the following error: Microsoft.Graph.Models.ODataErrors.ODataError: Subscription validation request…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Two of our users are getting the AADSTS165000 error page when signing in at portal.office.com
Hope this may be the correct area to post this - it's a bit of a mad one! Two of our users (a staff member and pupil) are getting the following error when signing in to portal.office.com, OneDrive, or SharePoint on their iPad's browser... AADSTS165000:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
unable to register for partner.microsoft
We are unable to register for partner.microsoft.com because it says our account does not have an Entra ID. We have two logins, one is the linkedin email, the other is my company email. Neither works and I can't submit a support ticket on…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Cannot verify prioritytaxrelief.com in Entra ID — domain attached to another tenant (GoDaddy federated)
We are trying to verify the custom domain prioritytaxrelief.com in our Microsoft Entra tenant (tenant ID: 64ca42ca-2eed-45df-916e-5bf94792d82b, primary domain: taxresolutionteam.com). Verification is failing because the domain is currently attached to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Fetch Microsoft Entra built-in roles
Hi All, I am trying to retrieve all Microsoft Entra built-in roles using the Microsoft Graph API. I am able to retrieve the directory roles to some extent. My requirement is to retrieve the PIM assignments for these Entra roles, specifically: Active…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft 365 admin center - Unable to login by verifying using SMS
Good morning! We're unable to log into our Microsoft 365 tenant's Admin Center because verifying using SMS is not working. The system claims the account is not verified but doesn't allow any other options (error Code 399287). I found in a few other post…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Administrative Template Storage for Entra Domain Services Joined AVD (multi-session) - group policy object
Hi there, We are currently testing Group Policy to control user behaviour in our Entra Domain Services joined AVD multi-session environment. We are using a small management VM to manage Group Policy, and we noticed that the required Administrative…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000225 - Personal Microsoft Account Linked to Inactive Azure Tenant, Unable to Access or Delete Account
Hello, I am experiencing an issue regarding error AADSTS5000225 and would appreciate assistance. Background I have a personal Microsoft account that I used in the past to create an Azure/Microsoft Entra tenant. I am not using Azure anymore and recently…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can the Microsoft Entra ID Self-Service Password Reset (SSPR) page be customized to provide custom real-time password validation?
Hi Team, We are using the built-in Microsoft Entra ID Self-Service Password Reset (SSPR) experience for our users. We have a requirement to provide real-time password validation while the user is typing the new password, before they submit the password…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
When logging into Azure with a personal account, it redirects me to a company account with no way of preventing it
Some years ago, a company added my personal email to their Azure environment as an external consultant. I do not work for them anymore and I have no access to their IT system. Now, when I try to log into Azure with my personal account, I am forced into…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Recover access to a Microsoft 365 business account
Hello, The company I work for has an Office 365 Business Standard subscription. Our administrator is unable to sign in, as he is prompted to set up Microsoft Authenticator or use a verification code. Unfortunately, he does not have access to any existing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AADSTS700236: Entra ID tokens issued by issuer 'https://login.microsoftonline.com/<tenant-id>/v2.0' may not be used for federated identity credential flows for applications or managed identities registered in this tenant.
I have an application that is running in a subscription backed by Tenant A that needs to authenticate to another service backed by Tenant B. So I'm trying to use the federated credential flow so that I do not have to manage the client secrets. I'm using…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to download the latest version of AD Connect intaller
I am unable to download the latest version of AD Connect Installer 2.6.80.0 from the Microsoft Entre Connect on the portal. Has anyone managed to do this successfully and if so how? Thank you.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Error code 399287 when requesting SMS for MFA
We're getting the following error when requesting an OTP code via SMS text message: Error Code: 399287 Request Id: 5a678763-a581-4813-ac6c-12ef65c10500 Correlation Id: 93a36e8f-1f4e-4a2e-92e8-2dd8b41addff Timestamp: 2026-07-01T09:58:24Z Please remove…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sorry, we're having trouble verifying your account. Please try again.
Hello, I am unable to sign into Partner Center. After I enter my password, it asks me to verify my identity. Microsoft Authenticator is no longer set up on my phone, so I selected text message verification instead. When I do, I receive the following…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Seeking guidance: MFA lockout on only admin account and unable to get support assistance
Hello everyone, I hope you're doing well. I'm reaching out because I'm facing a critical issue and would really appreciate any advice or escalation help. I'm currently locked out of my tenant due to MFA verification problems, and I believe I might be the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft 365 admin center - Unable to login by verifying using SMS
Good morning! We're unable to log into our Microsoft 365 tenant's Admin Center because verifying using SMS is not working. The system claims the account is not verified but doesn't allow any other options (error Code 399287). I found in a few other post…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Lost access to couple of directories
Lost user name and password for global admin on bunch of directories , only detail i have is directory id , want to recover user name and password for global admin users ( member users , not guest) These accounts were accessed using guest users from…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access