Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
CANT USE LIFE TIME SUBSCRIPTION ON MY ASUS LAPTOP
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 5%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
rohit dhama
0
Reputation points
As I have purchased a new laptop with life time subscription of office home 2024 for some time I used that but some how my win 11 was corrupt and I reinstall the windows but now office is not working even I am signed with the same email id as before
Please help me to solve the problem
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
2 answers
Sort by: Most helpful
-
Stefan Blom 344K Reputation points MVP Volunteer Moderator2026-07-02T08:24:55.6+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz 9,135 Reputation points Independent Advisor2026-07-02T04:15:15.73+00:00 Hi Rohit,
I understand that you have issue with activating your Office application, but for a successful activation please ensure that you have installed the correct version of Office by going to account.microsoft.com/services. From there, you have the option to click Install but before doing, ensure that there is no other Office installed on your device.
Once installed, use the account where the Office license associated with for the activation.