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I have purchased a subscription for Office 2024 - I am following the instructions from this page: https://support.microsoft.com/en-us/office/lifecycle/officeinstall/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac
After I have entered the product key (which it accepts and lets me onto the next page) I choose the language, then I can download 64 bit or 32 bit. Whichever option I choose I get the page https://officeredir.microsoft.com/r/rlidO15C2RServiceOutage and nothing actually downloads. I have tried different browsers but the problem is the same.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Tom.
What version of Office did you purchase, is that Office Home 2024, Office Pro Plus 2024 or a subscription to Microsoft 365 Personal or Family, and where did you purchase the Office licence, was that from an online retailer?