Microsoft office gift card refund

Alex Mosley 0 Reputation points
2026-07-02T12:53:35.0866667+00:00

I mistakenly purchased a Microsoft Office gift card from a local Best Buy, and when attempting to return it, I was told I could only refund it through Microsoft support, but there is little info on it. It has not been activated. How do I deactivate the code given to me and get my money back?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 897.5K Reputation points Independent Advisor
    2026-07-02T13:30:35.07+00:00

    The sales representative in Best Buy is incorrect, if you purchased the gift card from Best Buy, then it is their responsibility to provide you with a refund, depending on their returns policy, Microsoft cannot provide you with a refund because you did not purchase the gift card directly from them.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.