Billed for 2 different accounts.

David Baker 0 Reputation points
2026-07-02T14:37:23.8333333+00:00

I have account ******@comcast.net billed 1 July 2026
I have account ******@gmail.com billed Feb 2026.

I had thought I had combined with the help of Co pilot is Oct 2025 but since I am getting billed I must be wrong. I on use this app rarely and do not understand why I have to have 2 different accounts. I admit I am not very skilled with technology.
Please reach out any help live on phone would be great. I can text too. Thank you for the attention to this matter.

David Baker

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. DaveM121 924.5K Reputation points Independent Advisor
    2026-07-02T15:15:14.22+00:00

    Hi David,

    Log into each of your two Microsoft accounts on this link:

    https://account.microsoft.com/services/

    Do you find a separate Microsoft 365 subscription on each one of those accounts, or two subscriptions on one of the accounts?

    And if you find the two subscriptions, what version of Microsoft 365 are the subscriptions for, are they Microsoft 365 Basic, Personal or Family.

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