723 questions with Microsoft Teams | Microsoft Teams for business | Settings | Other tags

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1 answer

Teams Phone Agent "Agents & queues" option not visible for Teams Administrator but visible for Global Administrator in same tenant

In our tenant, when configuring an Auto Attendant call flow (Play menu options > Set menu options > Redirect to), the destination dropdown shows the newer options Tools and Agents & queues (tagged "New") for one user, but these…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-31T07:50:57.54+00:00
Shalev Bokobza 0 Reputation points
commented 2026-09-01T06:40:00.4466667+00:00
Darren Bruce 1,295 Reputation points Independent Advisor
2 answers

How to remove a TEAMS account I do not have access to any longer

I have a TEAMS account that was used for a two-week training program that ended in July. Every time I try to use TEAMS, it takes me to the training program account I no longer have access to. I have two other Microsoft accounts that I would like to…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-31T22:41:44.95+00:00
Mack T 0 Reputation points
answered 2026-08-31T22:58:43.2833333+00:00
Chris-D 1,000 Reputation points Independent Advisor
1 answer

Problem with Microsoft Teams Shifts App (Username has changed - in shifts App will be the old name displayed

Hello Microsoft Support Team, We have a problem with the Microsoft Teams Shifts app. A user got married and their name has changed. The name change was processed, and the new name is visible in Enta ID, Teams, and Exchange. However, the Teams Shifts app…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-28T16:53:56.7233333+00:00
Hart Zella 0 Reputation points
answered 2026-08-28T17:35:40.1266667+00:00
Kai-L 17,990 Reputation points Microsoft External Staff Moderator
1 answer

I am unable to hear notifications on email or Teams.

My notifications are set to unmute, but no notation of when they come in other than display. How to hear a sound when they come in.

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-03T13:30:41.21+00:00
Elmasri, Heidi 0 Reputation points
edited an answer 2026-08-26T13:30:38.2233333+00:00
Killian N 3,650 Reputation points Independent Advisor
2 answers

HOW TO DELETE MICROSOFT WORK OR SCHOOL ACCOUNT

Could someone or something please tell how to delete microsoft work or school account.

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-26T00:38:32.2366667+00:00
ph 0 Reputation points
answered 2026-08-26T00:54:44.78+00:00
EmilyS_726 25,960 Reputation points Volunteer Moderator
1 answer

How to remove my Company Name setting

My company name was the name of a group of developers. That was not a real company and should not have been entered. How can I remove it.

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-24T17:03:45.8633333+00:00
Charles Duncan 0 Reputation points
commented 2026-08-25T21:18:52.7566667+00:00
Ivory 990 Reputation points Independent Advisor
1 answer

TEAMS is the only program with a different time zone - need corrective action

System time is set to correct time zone. Outlook calendar is set to correct time zone Calendar & Meetings within Teams are display the correct time zone Last Modified time for files within Teams is a different time zone

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-25T14:41:33.3233333+00:00
JA 0 Reputation points
edited an answer 2026-08-25T15:01:55.4566667+00:00
Jayden-P 2,280 Reputation points Independent Advisor
1 answer

Teams Offline Presence Notification

Hello I have a question about how presence notifications work in Microsoft Teams. I've enabled a notification to be alerted when a specific user signs in or out. However, the observed behavior seems inconsistent to me: • When this user is in…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-24T01:41:34.0233333+00:00
Ross Cordelia 0 Reputation points
commented 2026-08-25T03:14:05.1133333+00:00
BabybooHN 2,695 Reputation points Independent Advisor
2 answers

Time Zone on Teams incorrect

Good day, I have two devices in my tenant that the time on the pc is set correctly and Teams displays correctly but when someone tries to schedule a meeting or see the status is shows them in Pacific time. I've tried multiple things and nothing seems…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-20T17:29:51.1+00:00
Lisa Pratt 5 Reputation points
commented 2026-08-21T19:11:23.08+00:00
Demi Nguyen 1,255 Reputation points Independent Advisor
1 answer

Remove formatting In the notes tab in Microsoft teams - Like remove bold and underline.

Everytime I try disabling underline when adding points in Notes in Teams, it keeps on repeating. Its frustrating. I tried removing it many times. Everytime i hit enter, what i type is again underlined. How to disable formatting please

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-20T19:28:10.0066667+00:00
YASH KARKHANIS 0 Reputation points
edited an answer 2026-08-20T20:22:56.34+00:00
Hendrix 780 Reputation points Independent Advisor
2 answers

Microsoft Teams: Custom AI summary

Hi, Is Microsoft planning to introduce customizable** AI **summaries for Teams Premium users? If not, is there a way to define an organization-wide summary format or template that would be automatically applied to all AI-generated meeting…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-13T15:06:39.9133333+00:00
DP Fay 0 Reputation points
answered 2026-08-20T16:31:07.69+00:00
Ryan-N 15,300 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft MTR-A self-view

When another participant joins the Teams meeting on the MTR-A, the MTR displays our own video feed on the second screen. It feels really strange to have to look at our own image on a large screen.There are even more problems when application sharing is…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-19T07:13:26.6266667+00:00
Ari Paldanius 0 Reputation points
edited a comment 2026-08-19T10:08:18.2766667+00:00
Kristen Tran 1,270 Reputation points Independent Advisor
2 answers

How can I configure the languages to be used in spellcheck or at least disable spell check (multi-tenant)

I've got a primary tenant that has spell check for my account correctly configured. I don't control any of the tenant-level settings (I'm not an admin in these orgs). However, when I switch to a secondary tenant, those language settings seem to be…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-07T09:14:15.56+00:00
Eamon Nerbonne 0 Reputation points
commented 2026-08-12T14:04:04.0533333+00:00
Demi Nguyen 1,255 Reputation points Independent Advisor
1 answer

Subject: URGENT ESCALATION – Critical Business Telephony Outage – [Moderator note: Personally Identifiable Information removed] – Port Completed but Number Unobtainable for 2 Weeks

Dear Microsoft Support, We require urgent escalation of an ongoing Microsoft Teams Phone incident affecting our primary published customer contact number: Affected number: [Moderator note: Personally Identifiable Information removed] This number was…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-11T08:19:27.81+00:00
Mansel Jenkins 0 Reputation points
commented 2026-08-12T14:00:11.0533333+00:00
Helen Luu 2,455 Reputation points Independent Advisor
1 answer

Can our tenant control the feature updates in Teams such as anonymous toggle switch in Q&A. Some users have it others only have the anonymous user dropdown.

Can our tenant control the feature updates in Teams such as anonymous toggle switch in Q&A. Some users have it others only have the anonymous user dropdown. Recently we noticed users with the same exact Teams verson have different options when…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-07T20:31:08.03+00:00
Eleni Varvaras 0 Reputation points
commented 2026-08-12T00:24:42.3366667+00:00
Ruby Nguyen 1,315 Reputation points Independent Advisor
1 answer

Will there be an update to the latest change for the size of "Leave / Stay" buttons that come up when ending a meeting on MTR?

As this feature is now rolling out to many devices in our environment, we're seeing a challenge with the buttons, particularly due to the size of the targets. On our Crestron Mercury screens, the buttons are about 6.5mm tall, and quite close together. …

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-10T20:14:09.42+00:00
Jeff Beamish 0 Reputation points
answered 2026-08-10T20:21:50.1466667+00:00
Ivory 990 Reputation points Independent Advisor
2 answers

how do i change probability percentage for an opportunity

I have an opportunity and want to change the probability rating. How do I do that?

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-07T19:55:02.4833333+00:00
Teresa Prisbrey 0 Reputation points
edited an answer 2026-08-07T20:41:42.5366667+00:00
Chris-D 1,000 Reputation points Independent Advisor
1 answer

HOW TO ENTER A SERVICE ADDRESS IN VOICE PORT REQUEST

IN THE PORT REQUEST FOR PORTING A PHONE NUMBER TO TEAMS IT ASKS FOR SERVICE ADDRESS THAT HAS A SEARCH FUNCTION AND YOU CANNOT INPUT IT MANUALLY. THIS IS IN THE TEAMS ADMIN CENTER/VOICE/PORT

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-05T06:08:51.8833333+00:00
Paul Miers 0 Reputation points
edited an answer 2026-08-07T05:10:14.0133333+00:00
Elena-VH 1,320 Reputation points Independent Advisor
1 answer

All my personal settings are reset to default every single time i log on to Teams

Every time i log on to Teams (using Teams in a browser, and using Chrome) i lose all my personal preferences in my settings, and have to create them again each time. Does anyone know why this keeps happening?

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-06T08:01:31.0366667+00:00
Haakon-9994 0 Reputation points
commented 2026-08-06T11:50:14.67+00:00
Demi Nguyen 1,255 Reputation points Independent Advisor
1 answer

cant open chat section 3 dot more section options settings since last teams update

Tried: Cached cleared Repair done, uninstall and reinstall if you hover you get 1st image , where it shows more section options if you click the three dots you get , this blank little bar what you should get is it still works in other sections that…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-07-28T19:36:08.66+00:00
KAsh 0 Reputation points
edited an answer 2026-07-30T15:24:00.6433333+00:00
Ruby-N 13,320 Reputation points Microsoft External Staff Moderator