Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
1 answer
Artifact Signing Identity Verifier role is effective, but Identity validations shows “Unable to fetch data”
I am setting up Azure Artifact Signing organisation identity validation. The Identity validations page keeps the “New identity” button disabled and displays: “Please ensure you have the ‘Artifact Signing Identity Verifier’ role assigned.” “Unable to…
Artifact Signing
asked 2026-08-31T21:25:40.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Hiren Desai
0
Reputation points
answered 2026-09-01T12:12:49.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mohammad Wasi Haider
85
Reputation points
2 answers
Cannot cancel Action Required identity validation containing incorrect legal entity name
I created a Public organization identity validation with the incorrect legal entity name “Volet Streams Resources LLC.” The correct registered legal entity is “Violet Streams LLC.” The request is currently Action Required, and Delete/Cancel is…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-17T16:18:49.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 71%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
prince okeke
0
Reputation points
recommended 2026-09-01T11:56:10.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing Individual Public Trust – AU10TIX only allows one side of U.S. driver’s license
I am completing Individual Public Trust identity validation for Azure Artifact Signing using a valid U.S. driver’s license. Microsoft’s Artifact Signing documentation says that for a two-sided ID, each side should be captured separately. In my AU10TIX…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-09-01T05:54:05.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matthew Sordiff
0
Reputation points
asked 2026-09-01T05:54:05.9066667+00:00
Matthew Sordiff
0
Reputation points
0 answers
Organization identity validation stuck in a document loop — need the specific missing item before exhausting the 3-attempt limit
Hello, We are onboarding to Azure Artifact Signing (formerly Trusted Signing) with an Organization (Public Trust) identity validation for an EU-registered company. We are stuck in a loop we cannot resolve from the portal and need direct help before we…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-26T09:19:54.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Andreas Apeldorn
0
Reputation points
edited a comment 2026-09-01T04:53:30.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 10%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Moosa Khan
695
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing Individual Public Trust verification stuck - AU10TIX cannot recognize valid US driver's license
I am a U.S.-based individual developer completing Public Trust identity validation for Azure Artifact Signing. My Individual identity validation is in Action Required. The AU10TIX verification flow repeatedly fails to recognize my valid U.S. driver's…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-09-01T00:47:48.4733333+00:00
Matthew Sordiff
0
Reputation points
1 answer
Azure Artifact Signing organization identity validation failed after verification link was already used
I am creating a Public organization identity validation for Azure Artifact Signing in Japan. The first request changed to Action Required. I completed the identity verification flow, but reopening the verification page now shows: “No Access — this link…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-31T23:55:21.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
ShellieSoftwareTools
0
Reputation points
answered 2026-08-31T23:55:38.32+00:00
AI answer
1 answer
Artifact Signing organization identity validation failed with no stated reason
We created a Public Organization identity validation for PRORIGS, LLC in Azure Artifact Signing. The representative successfully completed the AU10TIX government ID / face verification and presented the resulting Microsoft Verified ID through Microsoft…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 75%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
AU10TIX cannot create Verified ID during Artifact Signing organization identity validation
I am completing organization identity validation for Azure Artifact Signing in Canada. After capturing my driver’s licence and completing facial capture, AU10TIX displays: “Sorry, you do not meet requirements to create a Verified ID at this time.” The…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-31T15:40:38.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 69%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Leandro Carvalho
0
Reputation points
asked 2026-08-31T15:40:38.6966667+00:00
Leandro Carvalho
0
Reputation points
0 answers
Artifact Signing — organization identity validation fails, business document upload step never appears
I'm trying to complete organization identity validation for Artifact Signing (Public certificate type, US LLC). The verification flow only presents personal identity verification — face and government ID via Microsoft Authenticator / AU10TIX. It never…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-31T15:11:42.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 83%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Signal Tools
0
Reputation points
asked 2026-08-31T15:11:42.3833333+00:00
Signal Tools
0
Reputation points
0 answers
Artifact Signing Organization Identity Validation stuck on Action Required after AU10TIX Verified ID succeeds
I am setting up Azure Artifact Signing Public Trust for a Spanish organization. The organization identity validation is stuck in Action Required. The requester identity verification through AU10TIX completed successfully. The AU10TIX Verified ID was…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-31T09:45:50.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 65%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Oscar Alfredo GONZALEZ CABRERA
0
Reputation points
commented 2026-08-31T10:04:03.85+00:00
Oscar Alfredo GONZALEZ CABRERA
0
Reputation points
1 answer
Azure Artifact Signing identity validation fails after successful Face Check with HTTP 500
We are unable to complete an Artifact Signing organisation identity validation, even though the identity and biometric verification steps complete successfully. The AU10TIX identity-verification process completes successfully. Microsoft Authenticator…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-18T05:39:40.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 90%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
JDS-Alex
0
Reputation points
answered 2026-08-31T06:56:38.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 74%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jyotishree Moharana
1,945
Reputation points Microsoft External Staff
Moderator
1 answer
Artifact Signing identity verification failing at the "Share with Artifact Signing" step in Authenticator
I have set up a Verified ID with AU10TIX and the Microsoft Authenticator app. Twice now, I have tried to get past the "Share with Artifact Signing" step in Microsoft Authenticator. Both times, the Authenticator app returned a socket error, even…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-31T04:54:47.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 93%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dave
211
Reputation points
answered 2026-08-31T04:55:02.0666667+00:00
AI answer
0 answers
Organization/Public Artifact Signing validation failed after the individual AU10TIX/Microsoft Verified ID process was successful
Organization/Public Artifact Signing validation failed after the individual AU10TIX/Microsoft Verified ID process was successfully completed. The portal and status email provide no rejection reason and no request for additional documents. How can I find…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-31T01:19:46.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mark Anderson
0
Reputation points
asked 2026-08-31T01:19:46.04+00:00
Mark Anderson
0
Reputation points
0 answers
Please provide additional document(s) listed below dated within the past 12 months to verify your organization. Formation/incorporation records, franchise or agency appointment letters, government-issued licenses, registration certificates, or tax filing
I got this message, Please provide additional document(s) listed below dated within the past 12 months to verify your organization. Formation/incorporation records, franchise or agency appointment letters, government-issued licenses, registration…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-31T01:06:12.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 32%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
SLPsoft LLC
0
Reputation points
0 answers
Is an Israeli VAT-registered sole proprietor eligible for Artifact Signing Public Trust?
I am an Israeli VAT-registered sole proprietor (עוסק מורשה), not an Ltd. company. I would like to use Azure Artifact Signing Public Trust to sign a Windows EXE installer. The current Artifact Signing Quickstart lists Israel as supported for Organization…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 51%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYR%3C/text%3E%3C/svg%3E)
1 answer
Please ensure you have the 'Artifact Signing Identity Verifier' role assigned. It may take a few moments for the role assignment to take effect.
I am still cannot pass from the step Please ensure you have the 'Artifact Signing Identity Verifier' role assigned. It may take a few moments for the role assignment to take effect.
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-30T17:37:58.8933333+00:00
SLPsoft LLC
0
Reputation points
answered 2026-08-30T17:38:09.49+00:00
AI answer
0 answers
Azure Artifact Signing public identity validation stuck In Progress for over seven days
My Azure Artifact Signing public identity validation has remained in the In Progress state for more than seven days. Service: Azure Artifact Signing Resource name: entertainmentsigning Identity validation ID: 53715b37-845d-47fe-a85e-eae303e94a95 Identity…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-30T12:36:45.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 28.000000000000004%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Marks
0
Reputation points
asked 2026-08-30T12:36:45.71+00:00
David Marks
0
Reputation points
2 answers
How long for a review?
My Azure Free Account has been under review for more than 24 hours. I completed the payment verification, but I have not received any email notification and the account is still showing “Your account is under review.” Could you please check the status of…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-28T10:45:04.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
CHEN, Yuxuan
0
Reputation points
answered 2026-08-30T01:23:28.7266667+00:00
kagiyama yutaka
5,085
Reputation points
0 answers
Artifact Signing individual validation failed — active-duty military address differs from government ID
I am a U.S.-based individual developer and an active-duty military service member. My government-issued ID contains my permanent/home-of-record address. My current residential address is different because of military assignment. My Azure Individual…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-29T23:52:18.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Dylan johnson
0
Reputation points
asked 2026-08-29T23:52:18.9766667+00:00
Dylan johnson
0
Reputation points
1 answer
Trusted Signing / Artifact Signing — Organization identity validation "Validation Fail" with no reason given
I submitted a Public identity validation for a French sole proprietorship (EI / auto-entrepreneur) under Trusted Signing (Artifact Signing account, North Europe region). The identity proofing step via Microsoft Entra Verified ID / AU10TIX completed…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,212 questions
asked 2026-08-27T20:21:58.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Maziar GHAZALI
0
Reputation points
answered 2026-08-29T20:13:32.5166667+00:00
Maziar GHAZALI
0
Reputation points