7,075 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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4 answers

OneDrive login stuck in loop

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-29T18:27:51.6733333+00:00
Gary Velasquez 0 Reputation points
commented 2026-09-01T09:06:57.2766667+00:00
Jayden-P 2,280 Reputation points Independent Advisor
1 answer

every day I had to enable read receipt from file/option/mail/read receipt confirming the receipting viewed the message.

every day I had to enable read receipt from file/option/mail/read receipt confirming the receipting viewed the message. again, every day it disables automatically and again I have to check & enable every day. need help to resolve this issue…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-01T03:56:01.24+00:00
Kinjal modi 0 Reputation points
edited a comment 2026-09-01T08:01:51.9133333+00:00
Kinjal modi 0 Reputation points
1 answer

When copying a One Drive file, you can't access the moving file

When copying a One Drive file, you can see a message like an image when you click on the move location pop-up to specify the move location. Note that the folders you want to move are currently available. Please check.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-31T01:18:17.69+00:00
Hart Elowen 0 Reputation points
commented 2026-09-01T02:11:19.9166667+00:00
Jade Ng 15,135 Reputation points Microsoft External Staff Moderator
2 answers

Can't access OneDrive in app

Hello, I am trying to log into the OneDrive app with my work account on my home computer and it is not working. The only message it is giving me is "Sorry, OneDrive can't add your folder right now Please contact support." with no information…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-27T21:21:59.1233333+00:00
Dylan Burrell 0 Reputation points
commented 2026-08-31T23:05:34.8433333+00:00
Hendrix 780 Reputation points Independent Advisor
3 answers

One Drive can't be automatically saved when you open a file through the app

One Drive shares folders with multiple users, and if one user opens the file through the app, it will appear in a read-only state, and you need to press confirm to edit

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-31T01:27:07.5066667+00:00
Wynn Calista 0 Reputation points
answered 2026-08-31T04:28:04.8+00:00
ApexNáV 5 Reputation points
1 answer

AutoSave disabled when opening SharePoint-synced files from Finder after macOS Tahoe 26.6 update

Files stored in SharePoint Online and synchronized locally through OneDrive are opened as local documents when launched from Finder. Office applications display "Saved to my Mac" and AutoSave is turned off by default. However, opening the exact…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-31T09:33:48.7366667+00:00
Batuhan Köklüçınar 10 Reputation points
commented 2026-08-30T14:11:43.27+00:00
Alfredo Calvo Uceda 0 Reputation points
1 answer

ONE DRIVE SLOW TO OPEN

Hi, unfortunately I have a problem with synchronizing the company one drive on my home PC, until recently everything worked fine and I could easily open the one drive folders and folders in the one drive backup as normal folders. For some time now, it…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T01:05:30.94+00:00
Brooks Lillian 0 Reputation points
edited an answer 2026-08-29T01:45:29.6133333+00:00
Alina Le 4,900 Reputation points Independent Advisor
1 answer

Onedrive Install location for heavily shared computers

For computers where multiple users use Onedrive concurrently, for example Azure Desktop shared for 6 users at the same time or a Home computer where multiple users login and use onedrive simultaniously, which location would be the ideal as install…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-27T18:28:57.7966667+00:00
Cesar Quintero 0 Reputation points
commented 2026-08-28T20:15:55.81+00:00
Kai-L 17,990 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Authenticator app

I have an account I'm locked out of due to no longer having the device I had my authenticator app codes on. I cannot log in because it's sending verification codes to a device I no longer possess. How do I receive admin assistance? It's not the account…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T06:25:38.5433333+00:00
Alessandro Jeftha 20 Reputation points
commented 2026-08-28T09:52:16.6633333+00:00
Liora 1,190 Reputation points Independent Advisor
1 answer

OneDrive issues

Good day dear community, I have a problem with OneDrive, it currently does not allow me to enter the documents saved in OneDrive I get a connection error. I am looking for a way to generate the OneDrive support ticket but it does not come out, I have…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-26T23:33:38.9866667+00:00
Baker Millie 0 Reputation points
edited a comment 2026-08-28T06:00:19.34+00:00
Aetherin 1,125 Reputation points Independent Advisor
2 answers

One Driver sync issue for webpage and one driver client

As default one driver will backup mydocument and desktop , so huge documents were sync to one driver , last time I close backup with one driver and delete the biggest folder from one driver webpage , I check the storge metrics the webpage is correct ,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T03:40:21.4933333+00:00
Gary Gu-ext 10 Reputation points
commented 2026-08-28T02:04:12.4266667+00:00
Kien 895 Reputation points Independent Advisor
2 answers

OneDrive syncing issues

Good morning, I've tried syncing a SharePoint locally so it appears in my File Explorer. When I open the SharePoint file locally, I see the SharePoint site folders and some files. However, it doesn't completely match the folders/files shown on the web…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-26T14:58:50.6066667+00:00
Kareem Culbertson 115 Reputation points
commented 2026-08-27T15:03:17.7466667+00:00
Julie Huynh 2,980 Reputation points Independent Advisor
1 answer

OneDrive Folder Sorting Not Working Properly Despite Standardized Naming

I am experiencing an issue with OneDrive where the folders in my directory are not sorting correctly in alphabetical order, even though I have standardized the folder names and ensured the "Sort by Name" option is selected in ascending…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-30T03:44:19.3033333+00:00
Maki Co 0 Reputation points
edited a comment 2026-08-27T15:03:02.5166667+00:00
Leon Wong 0 Reputation points
1 answer One of the answers was accepted by the question author.

OneDrive folders not deleting or renaming

Hello, I am experiencing a new problem with OneDrive folders. I am using my work account via a web browser. I do not sync OneDrive to my desktop. I am unable to delete or rename folders. This is is the same for shared folders or folders that I have just…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-27T11:15:57.6266667+00:00
JoF 20 Reputation points
accepted 2026-08-27T13:48:08.5233333+00:00
JoF 20 Reputation points
2 answers

ONE DRIVER LAGGING

Why is my computer lagging after syncing OneDrive? It takes a long time to open folders.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T02:33:52.86+00:00
Mỹ Võ Hoàng 0 Reputation points
commented 2026-08-26T15:02:04.8233333+00:00
Hani-Ng 805 Reputation points Independent Advisor
2 answers

How can I delete no longer synced folders from my pc

Hello good day I deleted and unsynced my OneDrive account from my previous corporate account so that I already verified and I don't have the account in my OneDrive app. However, I have the following drawback and that is that the following continues to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T10:53:44.2766667+00:00
Hill Rosamund 0 Reputation points
commented 2026-08-26T14:33:29.66+00:00
Demi Nguyen 1,255 Reputation points Independent Advisor
2 answers

How to share a spreadsheet to a distribution group?

When trying to share to a distribution group, I am receiving an error message that some of the recipients are missing.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-25T14:58:42.6066667+00:00
Em Zierden 0 Reputation points
commented 2026-08-26T11:29:03.8633333+00:00
Helen Luu 2,455 Reputation points Independent Advisor
1 answer

Restore my files deleted at the time of suspension of my onedrive account

My onedrive files were deleted when my account was suspended for non payment of charges - How do I get the files back

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-04-08T11:33:20.0333333+00:00
Sagar Kapadia 0 Reputation points
commented 2026-08-26T11:21:26.9366667+00:00
Helen Luu 2,455 Reputation points Independent Advisor
3 answers

What is included in tenant storage capacity?

Just want to know if OneDrive and SharePoint share the same storage capacity?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-24T19:39:07.8833333+00:00
Fermin Rosario Admin 0 Reputation points
edited a comment 2026-08-25T22:55:06.6166667+00:00
Jay1 Tran 185 Reputation points Independent Advisor
2 answers

Accessing folders on OneDrive

Hi, unfortunately, I too have a problem with the synchronization of the company onedrive, until recently everything worked correctly and I could easily open the onedrive folders and the folders present in the onedrive backup as normal folders. From a…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-23T23:25:34.08+00:00
Cole Anastasia 0 Reputation points
commented 2026-08-25T12:08:30.3666667+00:00
Alina Le 4,900 Reputation points Independent Advisor