2,511 questions with Microsoft Partner Center | Other tags

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About Windows Hardware Compatibility Program, do I need to re-certify my product if the BIOS of the product is updated?

About Windows Hardware Compatibility Program, is it necessary to re-certify the hardware if the BIOS version is updated? According to AI answers, if the BIOS update does not do the following, re-certification is not needed. change the hardware ID such…

Microsoft Partner Center | Other
asked 2026-09-01T07:08:31.0133333+00:00
Alex 0 Reputation points
edited an answer 2026-09-01T10:47:25.44+00:00
Zoha Fatima 345 Reputation points
1 answer

Cannot create a developer account in Partner center. Got rejected.

Hi, I want to publish Edge add-on to Add on store, so tried to create a developer account in Partner center. But got rejected with the following error message. I signed in my MS outlook account and select "individual". After submit my name,…

Microsoft Partner Center | Other
asked 2026-08-19T04:32:22.7566667+00:00
Dan Kwon 0 Reputation points
edited an answer 2026-09-01T08:50:13.7933333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
0 answers

Hardware Program enrollment deactivated despite everything being verified

Our Windows Hardware Developer Program enrollment shows deactivated: partner.microsoft.com/dashboard/hardware redirects to restrictedaccess?reason=Deactivated (Correlation ID 7d09f93b-3d80-4956-be9e-78dcf6f6dd92, 31 Aug 2026 21:00:36 UTC). Yet in the…

Microsoft Partner Center | Other
asked 2026-08-31T21:37:47.9566667+00:00
Cameron Oatley 0 Reputation points
0 answers

'The store blocked this account' message in visual studio 2022

Visual Studio 2022 says: The store blocked this account. Ensure the account has permission to read reserved app names and that it is linked to a valid Developer subscription. When I try to associate app with the MS Store. But I have access in Partner…

Microsoft Partner Center | Other
asked 2025-10-21T20:21:37.47+00:00
Dmitriy Borodiy 171 Reputation points
commented 2026-08-31T14:51:49.4966667+00:00
mar ben10 0 Reputation points
1 answer

How to obtain Microsoft membership certificate

Where can i find the Mircosoft Membership certificate.

Microsoft Partner Center | Other
asked 2026-08-31T08:48:05.4033333+00:00
Rebu Cherian 0 Reputation points
answered 2026-08-31T08:48:24.46+00:00

AI answer

1 answer

Unable to retrieve the app list and link an app in Visual Studio at 2025 year

Unable to retrieve a list of apps and link an app in Visual Studio Hello. I'm an individual developer with a valid developer subscription and an active developer account and have few interested applications. Access privileges cannot be configured…

Microsoft Partner Center | Other
asked 2025-10-31T08:26:01.6+00:00
Elnan 15 Reputation points
commented 2026-08-30T18:18:56.5433333+00:00
Olumide 0 Reputation points
0 answers

Identity Verification "Take Action" button redirects to microsoft-ppe.com — Forbidden error

Hello, I am trying to complete Identity Verification for my Partner Center account (Microsoft AI Cloud Partner Program) and I am stuck due to a portal bug. Current verification status: Verification Started: ✅ Complete Email Verification: ✅ Complete …

Microsoft Partner Center | Other
asked 2026-08-30T05:05:20.9433333+00:00
Avetik Babayan 0 Reputation points
commented 2026-08-30T14:20:34.9166667+00:00
VERONICA HOLST 0 Reputation points
0 answers

MSN Video Sharing Invite Code

Hi all, How does one go about getting an invite to the MSN video-sharing platform? Thanks

Microsoft Partner Center | Other
asked 2026-08-30T11:11:48.5933333+00:00
Ewan Arnolda 0 Reputation points
0 answers

Moldova missing from Microsoft Store developer account Country/Region list

Hello, I am trying to create an individual Microsoft Store developer account. During the address step, Moldova / Republic of Moldova is missing from the Country/Region dropdown, so I cannot complete registration. The form appears to recognize Moldovan…

Microsoft Partner Center | Other
asked 2026-06-27T14:14:07.2+00:00
Alexandr Caftanat 5 Reputation points
commented 2026-08-30T04:22:27.78+00:00
Vitalie Vrabie 0 Reputation points
0 answers

Partner account not linked — cannot enroll Microsoft 365 and Copilot publisher

I can sign in to Partner Center, but no partner account is linked to this work account. Eligibility Dashboard: “Account not found. No partner account is linked to your sign-in.” Account settings → Legal info and Identifiers are empty (no PartnerID, no…

Microsoft Partner Center | Other
asked 2026-08-28T18:36:31.1733333+00:00
Philippe Roy 0 Reputation points
1 answer

Request for Hard-Copy Verification of Microsoft Certificates in Vietnam

Dear Microsoft Certification Support Team, I am writing to request assistance with the verification of my Microsoft certificates earned through Microsoft Learn and administered by Pearson VUE. My local government in Vietnam does not accept the online…

Microsoft Partner Center | Other
asked 2026-08-11T04:06:26.75+00:00
TRẦN HOÀNG QUỐC VIỆT 0 Reputation points
recommended 2026-08-28T08:01:56.8733333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Submit App Due to Tax and Payout Error

Hello, I'm currently blocked from submitting my app due to what appears to be a false-positive error: "You need to update your tax and payout information before you can charge money." As a result, the Submit button is grayed out. However, both…

Microsoft Partner Center | Other
asked 2026-06-26T08:27:52.0366667+00:00
David Dai 0 Reputation points
recommended 2026-08-28T05:56:38.7533333+00:00
JuliaMarvin 21,995 Reputation points Volunteer Moderator
1 answer

"Delayed Support Ticket - Partner Success Core Benefits Access Issue - Support Request Number: 2608180040005802"

We have an active subscription, but we are unable to use it as it is currently inaccessible, which is affecting our business operations.

Microsoft Partner Center | Other
asked 2026-08-24T10:22:27.5766667+00:00
Harshal1145 0 Reputation points
answered 2026-08-27T19:06:27.1733333+00:00
Zoha Fatima 345 Reputation points
1 answer

Unable to find/get into Microsoft for Startups application process

Hello, I'm the CTO of Ventorme, an early-stage startup, and I'm trying to apply for the Microsoft for Startups program. Based on the eligibility criteria published on the program page, we appear to qualify but I'm unable to figure out the correct…

Microsoft Partner Center | Other
asked 2026-07-12T08:31:16.36+00:00
Arnur Sakenov 0 Reputation points
commented 2026-08-27T14:29:44.4566667+00:00
Narendra Jha 0 Reputation points
0 answers

Partner Center Packages page permanently returns 500 UnknownServerError for my EXE app product - cannot submit app update

Since July 26, the Packages section for our product BILLEVO (product ID d8a42b0c-c9f7-4d2f-a0e1-6d88755d5283, seller ID 95180590, EXE app) permanently fails. The "Review and publish" page shows "Unable to fetch this info" for the…

Microsoft Partner Center | Other
asked 2026-07-27T19:05:57.6333333+00:00
Kristian Kiel 0 Reputation points
commented 2026-08-27T12:31:02.9966667+00:00
kakikou 0 Reputation points
0 answers

Modo dev xbox

Modo dev, no me deja entrar ahi, cuando busco la web https://aka.ms/activatexbox no me aparece nada de ningún codigo y soy de celular no tengo pc

Microsoft Partner Center | Other
asked 2026-08-26T17:40:22.8833333+00:00
Yordaoo Razo torres 0 Reputation points
0 answers

MAICPP enrollment blocked by Trust & Safety filter (Ref 715-123160) — cannot open support ticket (no workspace)

Our organization's Microsoft AI Cloud Partner Program enrollment is blocked at initiation by the automated trust evaluation ("Microsoft runs on trust… your request was blocked"). We cannot open a service request because the support form…

Microsoft Partner Center | Other
asked 2026-08-26T14:04:13+00:00
Kiran Karipi 0 Reputation points
0 answers

Partner Center enrollment blocked – Trust error 715-123160 – No workspace created

Hello, I am trying to enroll my company in the Microsoft AI Cloud Partner Program using a newly created Microsoft Entra tenant. During the enrollment process, my request was blocked with the following message: “Microsoft runs on trust. We engage in a…

Microsoft Partner Center | Other
asked 2026-08-25T11:50:52.2266667+00:00
Ioannis Liomas 0 Reputation points
0 answers

Partner Center Identity Verification Bug: au10tix.com QR code requests Location instead of Camera permission ("No camera/mic found" error)

Category: Microsoft Partner Center / Windows App Developer Registration / Identity Verification Hi team, I am attempting to complete my individual developer registration on Microsoft Partner Center for the Microsoft Store. I am currently stuck at Step 2:…

Microsoft Partner Center | Other
asked 2026-08-24T11:19:25.85+00:00
Ashish Sharma 0 Reputation points
1 answer

Microsoft MPN

I have been trying my best to create the MPN ID, but I am facing an issue with the legal document verification. When I initially entered my name, I did not enter it exactly as it appears on my ID. I am now trying to correct the name and re-upload my ID…

Microsoft Partner Center | Other
asked 2026-08-24T09:06:58.89+00:00
Majid Alsarhi 0 Reputation points
answered 2026-08-24T09:07:17.6266667+00:00

AI answer