1,540 questions with Microsoft Security | Microsoft Identity Manager tags

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How can I fix email password

Imagine showing up with proof of ownership but gets denied because they determine who owns what and AI is the only thing assisting with no reliable info

Microsoft Security | Microsoft Identity Manager
asked 2026-08-31T13:54:26.9033333+00:00
Rafael Gumbs (Snoop) 5 Reputation points
edited the question 2026-08-31T13:59:33.0366667+00:00
Rafael Gumbs (Snoop) 5 Reputation points
0 answers

Zhakowane konto Microsoft (Minecraft) – eskalacja do wyższego wsparcia (Poziom 2). Jakie są szanse?

Cześć, dzielę się swoją sytuacją i chciałem zapytać, czy ktoś z Was miał podobny przypadek. Około 20 dni temu haker włamał się na moje konto Microsoft i ukradł Minecrafta. Od razu zmienił główny adres e-mail, region i wszystkie zabezpieczenia. Przez…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-31T04:47:33.0933333+00:00
Daniel Malski 0 Reputation points
edited the question 2026-08-31T06:05:50.8266667+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
0 answers

Microsofts secuirty

I have 3 email address now, my main email that I use, I can't sign because Microsoft Security determines who's the owner. Also when I sign in with my first email address I have to verify myself EVERYTIME!!! All three Email addresses One NAME I tries so…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-30T21:56:41.25+00:00
Rafael Gumbs (Snoop) 5 Reputation points
commented 2026-08-30T22:05:16.82+00:00
Rafael Gumbs (Snoop) 5 Reputation points
1 answer

unlink my School Microsoft account from my personal microsoft

My personal Microsoft account is still linked to my JCTC school tenant through an identity token created during Amazon student verification. I need a tenant unlink and identity purge.

Microsoft Security | Microsoft Identity Manager
asked 2026-08-28T16:51:51.84+00:00
Michael Thedford 0 Reputation points
answered 2026-08-29T02:53:19.5766667+00:00
SHOUMIK CHAKRAVARTY 160 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Verification Phishing

Hi , For some time now, I’ve been pestered by requests to verify my personal account details via another work account and use an emailed one time PIN code to do so. This only happens on my Apple devices. My Microsoft laptop is fine. So, when I received…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-23T14:56:45.0333333+00:00
Liz Parkes 20 Reputation points
accepted 2026-08-23T17:00:12.0966667+00:00
Liz Parkes 20 Reputation points
1 answer

How to turn off data loss prevention?

Hi Team, Could you please advise how to turn off Data Loss Prevention when I am copying and pasting things on internal tools? Thank you

Microsoft Security | Microsoft Identity Manager
asked 2026-08-19T12:42:47.25+00:00
Sabyasachi Deb 0 Reputation points
answered 2026-08-19T12:45:37.7866667+00:00
Abinesh Magudeeswaran 90 Reputation points Student Ambassador
1 answer

why is my computer asking for a bit locker recovery key

All of the sudden my desktop computer is asking for a bit locker recovery key. Why is this? Also I logged into Microsoft account from another laptop and the desktop is not listed as a device, so I cannot get the recovery key.

Microsoft Security | Microsoft Identity Manager
asked 2026-08-16T15:18:41.7333333+00:00
tyler Sabo 0 Reputation points
answered 2026-08-16T15:18:55.02+00:00

AI answer

2 answers

Bad account services, absolute worst.

My account has been compromised since February, it is August and I still cannot get my account back, the account.live or whatever is TERRIBLE, I even have the purchase details and the past password right but the bot they programmed would never accept me.…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-15T08:24:01.36+00:00
Preston preston 0 Reputation points
answered 2026-08-15T21:45:15.27+00:00
Bulldog 4,045 Reputation points
1 answer

microsoft has the worst security and login process

microsoft has the worst security and login process, do not, i repeat. do not use microsoft or anything that relates to it. every single time i try log in, it asks me for a code, but i look for the code and never shows up. so im stuck trying to log in.…

Microsoft Security | Microsoft Identity Manager
asked 2025-11-13T19:58:54.2733333+00:00
jawas 0 Reputation points
commented 2026-08-15T19:39:42.9733333+00:00
Khuven Singaram 0 Reputation points
1 answer

Account comprimised, email changed, account recovery no help, savings at risk.

I had the unfortunate experience of having a piggyback Trojan on my PC, which resulted in all my accounts being compromised. Luckily I have gotten most of them back, however recently my Microsoft account was taken over. The email was changed, along with…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-11T05:48:09.1833333+00:00
Indy 0 Reputation points
commented 2026-08-15T13:15:51.4033333+00:00
Akane 0 Reputation points
0 answers

Locked out of account

We have a PC which need to get going. It is a work computer, but the email is a personal one. When trying to reset a pin it asked for a verification code to be sent to a phone number I no longer have. So yes, the Outlook account is locked for 30 days…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-14T18:15:52.31+00:00
Janet Buchanan 20 Reputation points
1 answer

How to track my laptop using Microsoft account incase someone has stolen it

How to track my laptop using Microsoft account in incase someone has stolen it

Microsoft Security | Microsoft Identity Manager
asked 2026-08-13T15:12:33.96+00:00
juliet wainaina 0 Reputation points
edited a comment 2026-08-13T20:37:33.99+00:00
Bence Weiszmann 985 Reputation points
2 answers

how do i find full sign in activitiy& history for all devices in my mircosoft account?

my outlook was hacked yesterday i could see devices that were logged into my account. i changed my password. today i dont see any history of the scammers devices that logged in. i desperatley need to see them to prove how someone took thousands of…

Microsoft Security | Microsoft Identity Manager
asked 2025-11-18T16:43:00.4766667+00:00
Wendy C 0 Reputation points
commented 2026-08-12T23:23:01.6866667+00:00
linda caufield 0 Reputation points
2 answers

2 agents who claimed to work for Microsoft

My home computer was hacked and a flashing red notice popped up on my screen telling me to call an 800 number. I called and was told by 2 different men that they worked for Microsoft as cyber security agents. I gave them permission to have remote access…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-12T20:14:59.4333333+00:00
Linda Morgan 0 Reputation points
answered 2026-08-12T20:26:55.58+00:00
Erland Sommarskog 136.8K Reputation points MVP Volunteer Moderator
1 answer

not con nected to the internet

Hello and i appreciate your help, i am having trouble with my computer it keeps saying your not connected to the internet

Microsoft Security | Microsoft Identity Manager
asked 2026-08-12T17:45:32.7066667+00:00
robin corbett 0 Reputation points
answered 2026-08-12T17:46:02.49+00:00

AI answer

1 answer

why does Microsoft Support give ai email instead of a human being and why cant we talk to the high level when we needed their help the most?

My account has been compromised for over a month today is 11/8/2026, and the attacker enabled 2FA. While I understand Microsoft's security policy regarding 2FA recovery locks, the issue is how support handles these cases: Misleading Reassurance: Live…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-11T06:54:29.6133333+00:00
Hugo C 0 Reputation points
edited an answer 2026-08-11T21:00:38.4933333+00:00
Rob Koch 26,065 Reputation points Volunteer Moderator
1 answer

Update your incorrect data on my account

I had submitted correct information in reference to security access. Your system did not infuse with access criteria. When asking me for an access code that was sent to a number I had changed for well over two years ago is creating time a waste of time…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-11T15:06:09.8233333+00:00
Kathleen Maria Gibson 0 Reputation points
answered 2026-08-11T15:06:27.1233333+00:00

AI answer

2 answers

how do I create an extra user to give access to my Windows 11 computer?

How do I create an extra user on my Windows 11 computer? Other user appears at the screen, but what do I have to do to make to activate this user?

Microsoft Security | Microsoft Identity Manager
asked 2025-08-19T10:51:37.0966667+00:00
Alfons van Marrewijk 0 Reputation points
commented 2026-08-10T17:30:11.55+00:00
Kevin Mercer 0 Reputation points
2 answers

even though my settings on xbox are to allow multiplayer and ive purchased a game pass I cant play multiplayer

even though my settings on xbox are to allow multiplayer and ive purchased a game pass I cant play multiplayer. The reason i think it might be is because potentialy its flagging my account as a childs account ( even though my DOB is set to 1980 ) it…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-08T17:07:39.1766667+00:00
Grant De Sousa 5 Reputation points
answered 2026-08-10T07:52:43.07+00:00
David X You 0 Reputation points
0 answers

forgot my old acc the one with the windows 10 pro and now i cant connect to windows 11 pro

ok on this laptop i was using windows 10 pro but yesterday i changed my ssd and when i was reinstalling windows 11 i put pro bc i read that if my old one was pro i would get pro on the new one too but bc this laptop is old i dont remember my microsoft…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-08T12:58:57.5133333+00:00
GEORGIO 0 Reputation points