490,800 questions with Microsoft 365 and Office-related tags

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2 answers

How to find a receipt for a charge

I have a charge on my credit card ending in 0760 for 84.00 and have no receipt or recent purchases for it and need something to show what it is.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-01T12:40:51.92+00:00
tuck kent 0 Reputation points
answered 2026-09-01T12:51:31.4533333+00:00
tuck kent 0 Reputation points
1 answer

can't open a saved word document

I have a Word document that is saved in my Word folder but I can't open it now. I get an error message. I really need to be able to open it.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-01T12:14:31.2033333+00:00
Jim Wilson 0 Reputation points
answered 2026-09-01T12:49:48.7+00:00
DaveM121 924.5K Reputation points Independent Advisor
1 answer

Using Word on a Mac, page header text varies in appearance.

header text for different pages was spaced .5" from top. Some pages show different spacing. I would like to have all text consistent.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-01T12:45:57.98+00:00
Dennis McIntyre 0 Reputation points
answered 2026-09-01T12:46:11.0633333+00:00

AI answer

0 answers

I NEED MY MOBILE DEVICE added to company profile

I am the admin for our tenant and my personal device was stolen, authenticator not allowing me to enrol new device. the admin account is not resetting my password as I receive an email on my recovery account email but then it tries to call me back and I…

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,077 questions
asked 2026-09-01T12:44:54.27+00:00
Alex Russell 0 Reputation points
edited the question 2026-09-01T12:45:46.5533333+00:00
Alex Russell 0 Reputation points
1 answer

MS 265 will not activate on Mac OS 13.7.8

Tried all the tips on MS site inclusing autoupdate and deletiing old licences. Persistent 0x0 error message. Is there any alternative other than to use a different office product and icloud storage instaed of one drive?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-01T12:42:56.23+00:00
Alan Edwards 0 Reputation points
answered 2026-09-01T12:43:24.79+00:00

AI answer

1 answer

Not able to Register for Student Benefits on Azure

I am not able to go past the verification process for the Azure for Students benefits. I do not get the dropdown menu for selecting my school on the form. And if I skip that field and move on with verification anyway, this message pops up. Not able to…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-01T11:37:36.75+00:00
Lakshya Jain 0 Reputation points
edited the question 2026-09-01T12:39:35.79+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
3 answers

Multiple Microsoft subscriptions accident

Last year, I purchased Microsoft 365 Business Standard. In June this year, I started receiving emails saying I needed to renew my subscription. I clicked renew and then upgraded to Microsoft 365 Premium. When my Business Standard subscription ran out I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T11:55:39.97+00:00
Alec Tinker 0 Reputation points
commented 2026-09-01T12:38:24.7133333+00:00
Alec Tinker 0 Reputation points
1 answer

excell won't open

I get an error message stating that "we are sorry but Excel has run into an error tht is preventing it from opening correctly. Do you want to repair?" I say yes but still get an error message.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-01T12:28:23.73+00:00
Steve von Schenk 0 Reputation points
answered 2026-09-01T12:28:43.9033333+00:00

AI answer

2 answers

Request for Assistance in Recovering a Permanently Deleted DOCX Document from OneDrive

I accidentally deleted an important DOCX document from my Microsoft account and subsequently removed it from the OneDrive Recycle Bin. I would like to know whether it is still possible to recover this permanently deleted file. The document may contain…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-01T11:50:47.5733333+00:00
Jude Nanayakkara 0 Reputation points
answered 2026-09-01T12:25:10.6766667+00:00
DaveM121 924.5K Reputation points Independent Advisor
20 answers

OneNote Android app sign-in failure with Error Tag 9hehw and Code 0 (Entra ID authentication token rejection), Recent Pages not displaying

OneNote for Android – Sign-In Failure (Error Tag 9hehw / Code 0), Missing Recent Pages, and Random Page Merging Issue Summary I am experiencing three serious and potentially related issues with the Microsoft OneNote Android app across multiple Samsung…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-29T16:20:15.04+00:00
Andre Fortier 60 Reputation points
answered 2026-09-01T12:22:44.34+00:00
Andre Fortier 60 Reputation points
1 answer

My company is being charged 2 times a month but can't get the invoices

Hello, I've been trying to get in touch with Microsoft for month but can't seems to find any informations anywhere. My company is being charged 2 times a month but we can't access the invoices because the person before me retired and their e-mail has…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-28T14:40:17.14+00:00
Marie Deberly 0 Reputation points
commented 2026-09-01T12:18:38.7933333+00:00
Roebe Ta 765 Reputation points Independent Advisor
2 answers

Student Microsoft 365 account is blocked

Hello, I am a student at [Moderator note: Personally Identifiable Information removed]. My school Microsoft 365 account has been blocked. When attempting to sign in, I receive the following error message: "Your account is blocked. To unblock it,…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-01T10:23:36.16+00:00
Денис Пряников 0 Reputation points
answered 2026-09-01T12:15:11.8666667+00:00
Helen Luu 2,455 Reputation points Independent Advisor
1 answer

trouble accessing my other Microsoft account

I'm having trouble accessing my other Microsoft account. Since I couldn't find another way to contact support, I'm contacting them directly through this account. The problem is as follows: The Microsoft Authenticator app was migrated to a new…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T11:52:25.2833333+00:00
Yurii Orlov 0 Reputation points
answered 2026-09-01T12:14:44.62+00:00
Demi Nguyen 1,255 Reputation points Independent Advisor
3 answers

Microsoft Entra Tenant Lockout – No Accessible Global Administrator

We need assistance recovering Global Administrator access to our organization's Microsoft Entra tenant. The tenant currently has two accounts assigned the Global Administrator role, but neither account is accessible. One is a former vendor guest account…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-31T12:10:21.44+00:00
Lewis, Shayne (Lottery) 0 Reputation points
commented 2026-09-01T12:13:42.35+00:00
Roebe Ta 765 Reputation points Independent Advisor
2 answers

my outlook account has been hacked

my outlook account has been hacked and there is files on it that i cannot delete

Microsoft 365 and Office | Other
asked 2026-09-01T11:16:38.1866667+00:00
DAVID RYAN 0 Reputation points
edited an answer 2026-09-01T12:01:48.5166667+00:00
GsN5034 - IA 75,775 Reputation points Independent Advisor
1 answer

how i do download office 2019 and install

how to download and reinstall office 2019. my laptop have life time office home and students license but unfortunately I uninstalled office due to Microsoft 365 get in my pc. I want to reinstall office 2019 life time license.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-01T11:20:17.79+00:00
DP 0 Reputation points
answered 2026-09-01T11:52:52.39+00:00
Stefan Blom 350.6K Reputation points MVP Volunteer Moderator
2 answers

printer status

How do I change the printer status from error? My printer is set as default yet I continue to receive and error message.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-01T11:15:27.9233333+00:00
connie holmes 0 Reputation points
commented 2026-09-01T11:52:12.7833333+00:00
Dinesh Kumar Mathiyarasan 0 Reputation points
2 answers

word is printing to edge of the page even when the margins are bigger

word is printing 2mm to edge of the page even when the margins on the screen are bigger

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-01T09:52:24.3066667+00:00
Nelson Smith 0 Reputation points
edited an answer 2026-09-01T11:47:25.0366667+00:00
Stefan Blom 350.6K Reputation points MVP Volunteer Moderator
1 answer

How to reactivate my authenticator

need to reactivate my authenticator by telling me what steps to follow to do that

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2025-07-28T13:31:52.1433333+00:00
Eid 0 Reputation points
commented 2026-09-01T11:46:44.7633333+00:00
Jo James 0 Reputation points
4 answers One of the answers was accepted by the question author.

Old account from the USA - how do I delete account @windstream.net

Have been sitting on this old account and it seems to override my main account that I now use, this on @gmx.co.uk The old account is @windstream.net and I no longer use. My monthly payment is off my gmx address. Can you help me out by removing the…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-30T17:20:48.7433333+00:00
Nicholas Pennington 20 Reputation points
commented 2026-09-01T11:44:59.1833333+00:00
Stefan Blom 350.6K Reputation points MVP Volunteer Moderator