252 questions with Microsoft Advertising | Accounts, profiles, and login | Account access tags

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Microsoft Ads account erroneously blocked due to "egregious violations"!

Hi! My Microsoft Ads account is totally blocked due to "egregious violations". I cannot even get in to see what is going on. I cannot even imagine what they possibly may think I have done wrong. This is totally out of left field, and I'd like…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-01T14:49:46.9633333+00:00
Joseph Kessler 0 Reputation points
answered 2026-07-01T20:23:13.49+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Advertising account suspended due to suspicious activity – Request for manual review

Hello Microsoft Advertising Team, My Microsoft Advertising account has been suspended due to "suspicious activity". I operate a legitimate Austrian taxi company: Company Name: MAREDD TAXI GmbH Company Registration Number: 5*****76w Business…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-23T19:44:59.7833333+00:00
Wien Flughafentaxi 5 Reputation points
edited the question 2026-06-23T20:23:24.69+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Advertising account suspension due to egregious violations

my account has been blocked, the only reason provided is 'cannot lift the suspension due to egregious violation.' need someone to urgently review and advise what the issue is

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-23T17:33:32.23+00:00
Bling Lighting 0 Reputation points
answered 2026-06-23T18:51:13.9666667+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access Microsoft Advertising (Bing Ads) Account – No Access to Registered Email Address

Hello, I'm hoping someone can advise on the best way to regain access to our Microsoft Advertising account. We are a UK charity and have lost access to the email address currently associated with our Microsoft Advertising (Bing Ads) account.…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-22T08:58:35.03+00:00
Amy Helliwell 0 Reputation points
answered 2026-06-23T03:14:27.91+00:00
JenniferWastarnic-0303 0 Reputation points
2 answers

my microsoft advertising account got blocked for no reason

I registered 2 days ago in the evening. I added 10 USD to my account. I accessed it in the morning and it was blocked. The 10 USD are still there. No reasons were given, no explanation—only an email stating that I am blocked. I even applied with all my…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-05-06T11:03:18.67+00:00
Vadim Placinta 5 Reputation points
recommended 2026-06-20T09:45:57.98+00:00
JuliaMarvin 20,155 Reputation points Volunteer Moderator
1 answer

Change legal business name in suspended ads account

I have had my Microsoft Advertising Account suspended and need to change the business legal name - I hadn't realised I needed to set up as an individual entity rather than a business - I'm lodging my appeal but there's no option to change business legal…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-07T09:07:06.4366667+00:00
Rick Hodges 0 Reputation points
answered 2026-06-11T07:16:03.9133333+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
3 answers

Newly created Microsoft Advertising account suspended within hours of AIV and a Google Ads import — appeal upheld, requesting human review

Hello Microsoft Advertising team, I am writing to request a human review of my Microsoft Advertising manager account suspension. I am based in Japan and this is my first time using Microsoft Advertising. Account information Manager Account ID:…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-05-28T02:09:05.6533333+00:00
KRMR 0 Reputation points
answered 2026-06-01T07:23:21.8366667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

My account has been suspended and I don't know why

I created an account a few days ago and connected my new website to it. We sell cosmetics. I connected my Google merchant center account and waited for the content to be uploaded on Microsoft. Today I noticed that my accout has been suspended becaus it…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2025-08-31T15:37:28.5366667+00:00
Anna Eklund 5 Reputation points
commented 2026-05-13T09:24:54.3233333+00:00
ISMAIL HOSSAIN 0 Reputation points
1 answer

Microsoft Advertising Sandbox returns 404

I’m a developer working on a client’s platform and wanted to integrate the Microsoft Ads API. I attempted to follow the instructions in the provided article to create a sandbox account, which would allow me to develop and test the functionalities easily.…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-30T08:36:59.3466667+00:00
Mojtaba Sayari 0 Reputation points
edited the question 2026-04-30T08:39:12.8733333+00:00
Mojtaba Sayari 0 Reputation points
0 answers

Microsoft Ads account rejected and appeal unavailable

Good day, I have tried registering my business with Microsoft Ads, but unfortunately my account was suspended. I completed the appeal form and gave detail on the nature of my business. My suspension was still upheld for "Egregious Violations".…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-28T19:15:05.62+00:00
Matt 10 Reputation points
commented 2026-04-29T15:53:41.69+00:00
Ivan Sadovskyi 0 Reputation points
2 answers

Error 403 - Forbidden error when trying to login in to Microsoft Advertising Learning Lab

Trying to login to Microsoft Advertising Learnin Lab. Getting an error: Error 403 - Forbidden. The web app you have attempted to reach has blocked your access.

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-24T15:11:25.5433333+00:00
Cynthia Harrison 0 Reputation points
edited an answer 2026-04-27T13:35:42.3833333+00:00
Anonymous
2 answers

Microsoft Ads

When logging into Microsoft Ads I receive this message We can't sign you in. Confirm that your email address is correct. If the issue continues, contact your Super Admin to delete your access and re-invite you using the correct email address. There is no…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-17T12:00:44.88+00:00
Anonymous
edited an answer 2026-04-17T12:31:56.9066667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

How to delete a Microsoft Ads account

My new Microsoft ads account was suspended. I appealed and it was denied. There is now no way to access my account to do anything. All I want to do now is delete my microsoft ads account completely, as I don't want my personal and financial information…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-02-26T23:05:22.62+00:00
Suzie M 0 Reputation points
commented 2026-04-11T19:57:44.0666667+00:00
WISLabs Inc 10 Reputation points
1 answer

My ads account got suspended immediately after creation

I did provide all the information. Took the picture, showed the identity card, authorized the debit card. I noticed a message that they tried taking 60 USD from my account even though nothing mentioned I need to have 60 USD on my card. Then a…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-03T14:08:49.3566667+00:00
Gabriel Calin 0 Reputation points
answered 2026-04-03T14:09:14.51+00:00

AI answer

1 answer

Compte bing bloqué

Compte bing bloqué malgré tous les documents envoyés

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-27T14:47:59.0566667+00:00
Lorianne HEINRY 0 Reputation points
answered 2026-03-27T16:44:20.1033333+00:00
Anonymous
3 answers

Why microsft ads account is suspended

Hello, I hope you are doing well. I recently received a notification informing me that my Microsoft Advertising manager account has been suspended due to potential policy violations. However, the message did not specify the exact reason or which policies…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-26T21:14:48.09+00:00
yash 0 Reputation points
answered 2026-03-27T00:27:06.1166667+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Cannot verify my business

Hi, I have received the postcard with the login details and PIN. When I go to the Bing website to verify my business and click the “Verify Now” button, I am taken to a page titled “Verify your business listing.” However, the only option available is: How…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-10T03:11:37.6933333+00:00
edited an answer 2026-03-10T12:28:49.83+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

bonjour j ai un problème avec Microsoft advertising

Bonjour, Mon compte a été désactivé et je ne connais pas la raison exacte. Ma boutique en ligne CasaZen vend des produits pour la maison et le rangement destinés principalement aux clients en France. Je respecte les politiques publicitaires et je…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-09T18:26:57.4466667+00:00
Eric Roussel 20 Reputation points
answered 2026-03-09T19:45:32.9166667+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
0 answers

Advertiser Identity Verification Failed & Account Suspended – Need Guidance

} Hello everyone, I’m looking for some guidance regarding a Microsoft Advertising account that was recently suspended. For context, I am not operating as a registered business entity. I am an individual freelancer working in online marketing and lead…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-06T00:09:59.9+00:00
Zaid Alkhaldy 0 Reputation points
answered 2026-03-06T00:10:15.38+00:00

AI answer

2 answers

Microsoft Advertising Managers Can't Log Into Their Advertising Accounts

On our account, I am a regular user who can edit things with the campaigns. I do not have super access. When given the information to log in, I logged in with my Microsoft account and thought that would be good. Recently though, my managers have tried to…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-02-16T21:57:00.9+00:00
Mary Kate Harmon 0 Reputation points
answered 2026-02-16T23:54:05.2766667+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator