Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,296 questions
0 answers
my email won't open says need credentials and then that my email and password is wrong.
UTC Date: 2026-08-31T18:14:31.516Z Client Id: 96ED4ABFCE2548CFAA9E72682F6281BB Session Id: 9d861c74-350b-400f-bb34-f314061e832a Client Version: 20260821009.09 BootResult: fail Back Filled Errors: None err: Error: 500 esrc: StartupData et:…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 52%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
1 answer
Excel saved my spreadsheet yesterday back to 3/15/26
When I saved my spreadsheet yesterday and reopened it this morning all information after 3/15/26 was gone. What do I do?
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,686 questions
asked 2026-08-31T18:17:13.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David Rader
0
Reputation points
answered 2026-08-31T18:17:28.1266667+00:00
AI answer
0 answers
Cannot Access Outlook.com/Hotmail - Error 500
I can sign in to my Microsoft account successfully but I cannot access Outlook.com. The Outlook.com mailbox does not load on multiple devices and browsers, including iPhone and Macbook, Chrome and Safari Private Browsing. I consistently receive Error…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,353 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Unable to Complete Payment When Scheduling AZ-104 Exam
I am trying to schedule my AZ-104 exam, but I keep encountering an error on the payment page stating, "unable to process the payment, contact your card issuer." I have attempted to pay with multiple valid cards, all of which are working…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,510 questions
asked 2026-08-31T18:16:22.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 74%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nisha Singh
0
Reputation points
edited the question 2026-08-31T18:16:58.9166667+00:00
TP
162.6K
Reputation points
Volunteer Moderator
0 answers
I am unable to log into my outlook account.
I am unable to access my outlook account (email). I can access my other outlook/microsoft accounts and information. I have spoken with microsoft and they said it is an outlook issue. However, I cam unable to access the help feature because I cannot log…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,353 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 7.000000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Outlook is down? Anyone else not been able to access their emails both on the web in on the app?
Both the app and the website are down for me? Is anyone else experiencing this problem?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,353 questions
asked 2025-09-26T10:54:48.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Torren Alexander
20
Reputation points
commented 2026-08-31T18:16:06.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 78%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shy Singleton
0
Reputation points
3 answers
Unable to access outlook, any help appreciated
Hi My outlook has stopped working this morning and have not been able to send or receive emails from my desktop or mobile app. When I try to log into outlook.live.com, I get this error: UTC Date: 2026-08-31T16:34:39.475Z Request ID:…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,353 questions
asked 2026-08-31T17:07:56.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 71%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Christian Kaefer
0
Reputation points
commented 2026-08-31T18:16:06.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 34%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rene Roldan
0
Reputation points
1 answer
Error 00, impossible to use microsoft 365 family
I have just purchased Microsoft 365 Family but it is not possible to use it after downloading because of Error 00. What should I do about it?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,973 questions
asked 2026-08-31T17:43:09.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZN%3C/text%3E%3C/svg%3E)
Zuzana Neupauerová
0
Reputation points
answered 2026-08-31T18:16:03.24+00:00
Jonathan Deives
80,015
Reputation points
Independent Advisor
0 answers
I'm unable to log in to my account or contact support without logging in
UTC Date: 2026-08-31T18:05:47.934Z Client Id: 8821BD1C20F34A97B372E3F5673A00E4 Session Id: a8aee01f-e571-42d9-8e3c-e04d8b987be9 Client Version: 20260821009.09 BootResult: fail Back Filled Errors: None err: Error: 500 esrc: StartupData et:…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,855 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 78%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
USB4NET or USB4 Interdomain connections not working on Z890 platform (USB4 or TB4 host to host connection)
I have Z890 motherboards from various manufacturers. I tried to establish a direct connection from one USB4 (or TB4) port on one host to another host. Once the TB4 cable is plugged in there is no recognition of the other host device on either the TB…
Windows for home | Windows 11 | Devices and drivers
24,190 questions
asked 2026-08-31T18:15:26.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 14.000000000000002%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
ron fucci
1
Reputation point
answered 2026-08-31T18:15:50.1633333+00:00
AI answer
1 answer
Microsoft Outlook Isn't Working
I have several email proxies for work, as well as my personal email for work. None of them are loading. What is wrong and how do I report it. The rest of my coworkers are loading fine. I'm remote, so not using the direct work access. I heard there's an…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,855 questions
asked 2026-08-31T18:09:29.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 31%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rainia D Ananda
0
Reputation points
edited an answer 2026-08-31T18:15:42.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
2,200
Reputation points
Independent Advisor
2 answers
windows update
the screen is showing windows update error and keeps saying retry but not resolving
Windows for home | Windows 10 | Windows update
23,803 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
How to use TAB without taking autofill suggestion
Hello, I am hoping to find a way to use the TAB key to enter the next cell of a program without it taking the autocomplete suggestion. I don't want to disable autocomplete entirely, merely use a keybind to have TAB act as normal instead of always taking…
Windows for home | Windows 11 | Settings
10,011 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
1 answer
My msn email account is stuck deleting files
My msn email account is stuck in deleting files, will not receive no emails.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,353 questions
asked 2026-08-31T18:14:10+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 99%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
NANCY R
0
Reputation points
answered 2026-08-31T18:14:23.5966667+00:00
AI answer
0 answers
unable to delete files in zip file
hi, when i try to delete a certain file in a zip file, it was shows a loading tab and just stays at 0%. i have waited for a bit and it still says 0%. Then the file explorer says that it is not responding and when i close the app it takes a while to…
Windows for home | Windows 11 | Files, folders, and storage
11,651 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 26%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Linux Consumption Function App stuck with 0 running workers for 24+ hours - reproduces across regions, plans, storage accounts, and runtimes
I'm trying to get a brand-new Linux Consumption (Y1) Function App running and it never successfully starts — Azure's own built-in diagnostics confirm 0 running workers for over 24 hours straight, and this reproduces no matter what I change. The app's…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,538 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Explanation of charges on a credit card
I have been charged recently two different times for something and I need an explanation why.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,753 questions
asked 2026-08-31T18:02:57.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
robin bailie
0
Reputation points
edited an answer 2026-08-31T18:12:28.59+00:00
Stefan Blom
350.4K
Reputation points MVP
Volunteer Moderator
0 answers
Azure Communication Services 10DLC registration says paid Azure Plan subscription is ineligible
We are implementing US 10DLC messaging for a nonprofit customer using Azure Communication Services. The ACS resource has United States as its data location. Its subscription is active and billed under Microsoft Azure Plan/Pay-As-You-Go, with the spending…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,775 questions
asked 2026-08-20T19:19:44.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 28.999999999999996%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
Zeal Mayfield
0
Reputation points
commented 2026-08-31T18:12:20.9366667+00:00
Zeal Mayfield
0
Reputation points
2 answers
One of the answers was accepted by the question author.
I can't access my email currently
I keep getting an error on my desktop to "Refresh the application," which does not work. Additionally, the app on my mobile device is not receiving messages, as I attempted to email myself. Thanks.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,353 questions
asked 2026-08-31T17:10:24.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 12%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dan Sheill
20
Reputation points
commented 2026-08-31T18:12:05.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 48%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Syed Ali Asim
0
Reputation points
4 answers
windows reinstall taking HOURS!
Ive been having problems with my audio jack so samsung support suggested i done a reinstall from inside windows, it found and started downloading the 25h2 repair version but so far its been installing for HOURS! In around 7hrs its now at 57%, i have…
Windows for home | Windows 11 | Install and upgrade
9,204 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELU%3C/text%3E%3C/svg%3E)