1,824,963 questions

Sort by: Updated
1 answer

mouse and keyboard lock

after a few minutes the mouse and keyboard lock Will not unliock without turning computer off and restarting

Windows for home | Other | Devices and drivers
asked 2026-07-02T16:17:27.5166667+00:00
Joseph Meyers 0 Reputation points
answered 2026-07-02T17:01:57.5633333+00:00
Gunasekar N 71,040 Reputation points Independent Advisor
1 answer

I need to cancel my subscription and receive a refund

I am no longer a student under this account. I would like a refund. My account was just renewed

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-06-29T14:13:54.82+00:00
Vickie Knuckles 0 Reputation points
edited a comment 2026-07-02T17:01:56.1+00:00
Kai-L 15,010 Reputation points Microsoft External Staff Moderator
0 answers

My azure recovery services vault has exceeded 10TB

I have a recovery services vault that has exceeded the maximum size by quite a bit. I am trying to determine how I can divide it into smaller pieces/separate vaults. The problem I am encountering is that there can only be one vault associated to an…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,775 questions
asked 2026-07-02T17:01:27.3633333+00:00
Damon Burkhart 20 Reputation points
0 answers

Academic Verification Error for Azure for Students

Hello Microsoft Support, I am trying to register for Azure for Students for my college coursework. I completed the registration process and received the academic verification email. However, every time I click the verification link, I receive the…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-07-02T16:03:46.1566667+00:00
Mark Wantoe 0 Reputation points
edited a comment 2026-07-02T17:01:12.6566667+00:00
Chris Duong 9,765 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

how to up grade windows 7 to windows 10 / 11 on a 64 bit laptop for Free ?

How to up grade windows 7 to windows 10 / 11 on a 64 bit laptop for Free ?

Windows for home | Previous Windows versions | Windows update
asked 2026-07-02T14:34:15.4566667+00:00
denis walsh 20 Reputation points
answered 2026-07-02T17:00:15.2333333+00:00
denis walsh 20 Reputation points
1 answer

Failure when emailing microsoft 365 accounts from another microsoft 365 account using an alias as the FROM address

I have a Microsoft 365 account which has an email alias. Until earlier this week I could email anybody useing Outlook with the email alias as the FROM address. Now I can only email people outside the Microsoft cloud. Emailing people with ...@outlook.com…

Outlook | Web | Outlook.com | Email
asked 2026-06-27T18:36:07.69+00:00
Graham Smith 0 Reputation points
commented 2026-07-02T16:59:59.81+00:00
Hornblower409 10,540 Reputation points
0 answers

Automatically Adding Users to Security Groups based on Sign In

In our Entra External ID tenant, we support customers from two different business units, each with its own application and login page. We would like to classify users and assign them to security groups based on the application they use to sign in. For…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-07-02T16:58:58.58+00:00
Jinki Lee 100 Reputation points
2 answers

Why am i asked to enable location suddenly ? While opening emails from trusted sources ?

This started happening since last week..  Get a prompt to enable Location for mails received via trusted email addresses.  Almost most of them give the prompt to enable location.  No changes have been done to system or location settings.  Edition:…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-01T17:39:53.16+00:00
xMzAIzMx 0 Reputation points
edited an answer 2026-07-02T16:58:30.5733333+00:00
Lia V 7,375 Reputation points Microsoft External Staff Moderator
2 answers

two MS accounts

I appear to have two subscriptions for MS365 when I only need one , how did this happen?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-02T08:52:28.06+00:00
victor parkinson 0 Reputation points
edited an answer 2026-07-02T16:58:28.8766667+00:00
Bulldog 2,745 Reputation points
1 answer

Azure APIM unable to access Application Insights

Hi, We have provisioned an Azure API Management (APIM) instance in Internal VNet mode and configured Application Insights for API diagnostics and logging. However, we are experiencing an issue where no telemetry is being sent from APIM to Application…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,785 questions
asked 2026-07-01T19:11:26.7166667+00:00
Sumit Gaur 475 Reputation points
commented 2026-07-02T16:58:26.1333333+00:00
Rukmini 43,180 Reputation points Microsoft External Staff Moderator
0 answers

Windows Server 2022: wuauserv memory grows continuously while Windows Update scans every 30–40 seconds, possibly linked to Software Protection Platform activity

We are investigating an issue on several Azure-hosted Windows Server 2022 VMs where the Windows Update service process appears to grow in memory continuously over time. The affected process is svchost.exe hosting wuauserv. Memory usage increases by…

Windows for business | Windows Server | Performance | System performance
asked 2026-07-02T16:57:35.83+00:00
David Hendershot 0 Reputation points
3 answers

Office Home & Student 2021

I have MS Office Home & Student 2021 on my laptop. But as soon as I open Excel or Word, It shows that you are using an Unlicenced Product. It also shows up for activation , and when I click on activate, everthing turns gray and freeze Moved from:…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T00:29:30.93+00:00
Shashwat Abhishek 0 Reputation points
answered 2026-07-02T16:57:14.6933333+00:00
Shashwat Abhishek 0 Reputation points
0 answers

Multiple recurring credit charges but only a single subscription showing in my Microsoft account.

For several months now I am showing 3 Microsoft recurring charges on my Amex credit card, however, when I go to my Microsoft Account page there is only one subscription. My history on the same page only shows that same subscription. I need to know…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-07-02T16:56:32.4833333+00:00
John Guardado 0 Reputation points
0 answers

Confirmation of Azure AI Foundry Access and Credit Usage for GPT-5.5 and GPT-Image-2

Hello, I am using an Azure subscription provided through the Y Combinator/Microsoft for Startups program with approximately $10,000 in Azure sponsorship credits. I would like to confirm a few things regarding Azure AI Foundry: My Azure AI Foundry…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

115 questions
asked 2026-07-02T16:55:57.13+00:00
Ritabrata Chakraborty 0 Reputation points
0 answers

Why are my contact lists showing empty? all of a sudden!

Why are my contact lists indicating x numbers but Empty when I click on!

Outlook | Web | Outlook.com | Contacts
asked 2026-07-02T16:55:37.2266667+00:00
Hilary Bowring 0 Reputation points
2 answers

Major issue attaching files after Office update (Version 2606)

Since applying the June 2026 updates, we are experiencing a critical issue with file attachments in Microsoft 365 Apps. Affected versions: Version 2606 (Build 20131.20112) – June 30 Version 2606 (Build 20131.20090) – June 25 Issue: Users are unable…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-07-01T17:01:50.78+00:00
Pejman Minooei 5 Reputation points
commented 2026-07-02T16:55:17.89+00:00
Ryan-N 14,140 Reputation points Microsoft External Staff Moderator
0 answers

Azure Container App Job Event Trigger Stops Working After Suspend/Start Operation

Service: Azure Container Apps (Jobs) Severity: Moderate Issue Summary: After performing a suspend/start operation we are experiencing an issue with Azure Container App Jobs. The job intermittently fails to respond to event-based triggers. Manual…

Azure Container Apps
Azure Container Apps

An Azure service that provides a general-purpose, serverless container platform.

974 questions
asked 2026-07-02T16:55:17.3333333+00:00
mallikarjuna avula 0 Reputation points
0 answers

Azure Communication Services WhatsApp events not published to Event Grid (AdvancedMessageReceived / AdvancedMessageDeliveryStatusUpdated)

Confirmed outbound send from messaging-resource succeeds, but no Advanced Messaging events are emitted even with direct webhook Event Subscription. System Topic MatchedEventCount remains zero. Working ACS with same setup emits events correctly. For…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,709 questions
asked 2026-07-02T16:55:10.85+00:00
Suryansh 0 Reputation points
0 answers

Trial version microsoft office - how to replace with purchased version of Microsoft 365

Originally I got the free trial version of office with an automatic roll over to the paid subscription Microsoft 365. I couldn't do what i needed with the free trial version of office so I went ahead and purchased the paid subscription. I'm trying to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T16:54:20.1966667+00:00
Aly Cassam 0 Reputation points
0 answers

"Your mailbox is almost full"

Receiving email "Your mailbox is almost full" coming in from Microsoft Exchange....Do I need to add storage? We also keep getting storage related emails from Azure. Our company uses Outlook Office 365. Any advice would be helpful.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,186 questions
asked 2026-07-02T16:53:40.75+00:00
Paul Belles 0 Reputation points