23,460 questions
23,460 questions with Windows for home | Windows 11 | Devices and drivers tags
2 answers
microsoft-usb serial device driver is unavailable in HP ZBook Power G11 Windows 11 Enterprise 25H2 26200.8655
My hardware can be detected as usb serial device in some computers. But the same hardware is appearing as Unknown USB Device(Device Descriptor Request Failed) in my HP ZBook Power G11 Windows 11 Enterprise 25H2. Tried to choose the driver manually and…
Windows for home | Windows 11 | Devices and drivers
asked 2026-07-02T06:23:26.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 4%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hock-Soon Low
0
Reputation points
answered 2026-07-02T13:18:40.1133333+00:00
TaoLi
92,145
Reputation points
Independent Advisor
1 answer
How to fix delay in shift key after holding it for an extended period.
Greetings to whomever it may concern. Hello! So, was playing No Man's Sky, and went around in my ship and was using the boosters to move more quickly, did not have the pulse jet enabled, just the boosters, meaning I was holding down the shift key and W…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-26T21:27:40.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matthew Riley
0
Reputation points
commented 2026-07-02T12:34:27.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
6,335
Reputation points Microsoft External Staff
Moderator
2 answers
camera problem
camera driver install succesfull but camera not work
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T05:32:01.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 91%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
yogendra singh
0
Reputation points
answered 2026-07-02T12:27:22.9433333+00:00
Kapil Arya
37,936
Reputation points
Volunteer Moderator
2 answers
Audio problems
I switched my audio to another device yesterday. Now I cannot receive any audio on my laptop
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T06:41:37.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hans von Chrismar
0
Reputation points
answered 2026-07-02T12:26:46.0066667+00:00
Kapil Arya
37,936
Reputation points
Volunteer Moderator
2 answers
how to fix device descriptor request failed?
I have a new device (Cube Controls Astra Sim Racing Wheel), but when connected to a powered USB port, or any other USB port I get a Device Descriptor Request Failed error. I get the same error when I connect the device via a powered USB hub and also get…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T08:54:11.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 62%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aron Stanley
0
Reputation points
answered 2026-07-02T12:21:14.0366667+00:00
Kapil Arya
37,936
Reputation points
Volunteer Moderator
0 answers
No audio device installed or detected and cant install/installed but driver not working
So my laptop(HP 15-DW3xxx, windows 11) keep saying there's no audio device installed & I've tried a bunch of fixes that really can't seem to work; installed new drivers(licenced drivers since they're from HP support Assistant) - also manually…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T11:24:05.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ameer Sadique
0
Reputation points
edited the question 2026-07-02T11:30:21.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
14,535
Reputation points
Volunteer Moderator
1 answer
microphone not picking my voice up for dictation
I thought this would be an AI help but here I am writing an email...what gives 2026?
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T10:26:51.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 91%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Simon Sobrero
0
Reputation points
answered 2026-07-02T11:07:23.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
171.8K
Reputation points
Independent Advisor
1 answer
Constant BSOD DRIVER_POWER_STATE_FAILURE (0x9F) | FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
Hi everyone, I'm experiencing persistent Blue Screens of Death (BSOD) with the error code DRIVER_POWER_STATE_FAILURE (0x9F) on my laptop, ASUS ROG Strix G531GD running Windows 11. According to the minidump analysis, the primary culprit is nvlddmkm.sys…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
How to fix wifi
my laptop lags when playing games then the wifi shut down and cant be connected anymore (I lost the wifi icon). I have to restart the laptop to use it again. I tried update wifi driver, reset it but it didnt work
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T09:22:10.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 60%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Khang Nguyễn
20
Reputation points
answered 2026-07-02T09:57:59.02+00:00
TaoLi
92,145
Reputation points
Independent Advisor
1 answer
USB Headphones Detected by Windows but No Sound Output (All USB Audio Devices)
I'm experiencing an issue with Windows where any USB or USB-C headset is detected correctly, but no audio is played through the headset. System: Windows 11 ASUS laptop Problem: Windows detects the USB headset correctly and displays its name. The…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-30T00:48:58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Eid Bin Fahad
0
Reputation points
commented 2026-07-02T08:20:39.2433333+00:00
Eid Bin Fahad
0
Reputation points
1 answer
Microphone suddenly disconnects on all programs without any warning or sound
I've been having this issue for around 5 months and all the help I've found online hasn't helped at all. I've tried different microphones, different ports, preventing it from turning off to save power, letting programs take exclusive control, letting…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-25T15:18:17.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 66%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
wilber glasspool
0
Reputation points
commented 2026-07-02T07:19:30.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
8,465
Reputation points Microsoft External Staff
Moderator
2 answers
how do i know my camera is on?
can you tell me if my laptop has a camera, and if so where can I find it? how will I know its on?
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-30T18:08:54.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 34%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alexandria Christos
0
Reputation points
answered 2026-07-02T06:10:24.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
16,075
Reputation points Microsoft External Staff
Moderator
1 answer
Hyper X Quadcast s not picking up audio on windows 11
So i got a new quadcast microphone for christmas of 2025 and i changed pcs in march 2026. For some reason in the beginning the microphone work perfectly, but now it just doesnt. It gets recognized by the PC and the drivers connect correctly but no audio…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK_%3C/text%3E%3C/svg%3E)
1 answer
How can I get Windows 11 to recognize that my Bluetooth Headset has a microphone
Note that I got a new laptop in November and I have never have been able to connect any Bluetooth headset and use the microphone. My IT group has: changed the motherboard, changed the bluetooth hardware, Tried several different headsets that have…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-29T22:44:48.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 36%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
Gerry Vandevalk
0
Reputation points
commented 2026-07-02T03:52:21.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
10,745
Reputation points Microsoft External Staff
Moderator
2 answers
Lufier Thermal printer driver install
im trying to install a Lufier direct thermal label printer model # P1688B but chrome wont open the driver site. Help please
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-30T22:50:59.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 48%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tammy Howton
0
Reputation points
answered 2026-07-02T03:52:05.1266667+00:00
Emma1-N
8,465
Reputation points Microsoft External Staff
Moderator
1 answer
scan from my computer using a ECOSYS MA2600cwx.
I am trying to scan from my computer using a ECOSYS MA2600cwx. The error message says the scanner is busy - it's not or close any apps that are using the scanner. There is nothing else.
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T00:54:36.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tony Mackey
0
Reputation points
commented 2026-07-02T03:21:39+00:00
Tony Mackey
0
Reputation points
1 answer
Laptop missing.
I have a laptop that appears to be missing. I logged into Microsoft to discover that it says the location was disabled. I did not do that. Can I speak with someone to see if there is a way to determine when the last time the computer was used. I…
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T02:37:43.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 92%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Melissa Sawyer
0
Reputation points
answered 2026-07-02T03:13:45.76+00:00
EmilyS726
245.2K
Reputation points
Independent Advisor
1 answer
Reopen repair ticket 7105108032.
Agent attempted earlier this evening to restore/repair audio device on this laptop. The repair didn't work. Please help.
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-07-02T01:36:17.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 77%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jan McKinley
0
Reputation points
answered 2026-07-02T01:38:57.5766667+00:00
CrazyKats
16,445
Reputation points
Volunteer Moderator
2 answers
jabra evolve2 65flex bluetooth does not show for audio just for mic
How do I get my Jabra Evolve2 65 Flex to connect to audio? its connected for mic but not audio. I'm using the bluetooth feature. If I connect with the cable it works fine
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-25T13:40:36.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 86%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Varughese, Abe
0
Reputation points
commented 2026-07-02T01:00:51.36+00:00
Hendrix-V
16,075
Reputation points Microsoft External Staff
Moderator
2 answers
I was instructed to go to device manager and find realtek my sound driver? and uninstall it then shut down computer and when I restart will will automatically redownload
I lost my audio / sound on my ASUS laptop in system settings says no output devices found . I was instructed to uninstal realtek in my device manager
Windows for home | Windows 11 | Devices and drivers
23,460 questions
asked 2026-06-27T16:21:53.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 59%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
LORI ALYEA
0
Reputation points
commented 2026-07-01T23:44:44.8033333+00:00
Hendrix-V
16,075
Reputation points Microsoft External Staff
Moderator