Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
1 answer
Missing Legacy 2013 Certification - Exam 70-432 (Forgot Original Account Email)
Hello, I am trying to retrieve a legacy Microsoft certification that I earned back in 2013. I passed Exam 70-432 (TS: Microsoft SQL Server 2008, Implementation and Maintenance). Unfortunately, I do not remember the original Microsoft email ID or MCID…
Microsoft Partner Center | Other
asked 2026-07-02T15:11:23.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
AKHILESH DESHMUKH
0
Reputation points
answered 2026-07-02T16:13:28.6+00:00
Julian Sharp
33,706
Reputation points
1 answer
Can download & product key access be disabled for Partner Program (MPN) Visual Studio subscriptions?
We hold Visual Studio Professional subscriptions through our Partner Success Core Benefits, managed in Partner Center. When we assign a subscription to a user, they gain access to software downloads and product keys (Windows Server, SQL Server, etc.) via…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-07-02T13:58:50.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Suleiman Tawil
0
Reputation points
answered 2026-07-02T13:59:22.6233333+00:00
AI answer
0 answers
New Microsoft AI Cloud Partner Program subscription has no Azure OpenAI quota (no models or regions available). Why is this happening??
I recently renewed my Microsoft AI Cloud Partner Program (Partner Success Core Benefits) and redeemed the new $2,400 Azure credits. The redemption completed successfully, and the new Azure subscription is active. However, when I open Azure AI Foundry →…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
12 answers
My "Hardware" program registration is deactivated despite completing the "Legal info" vetting successfully.
I had an account on Microsoft Partner Center that was inactive for the past 8 years and I used it to successfully submit kernel-mode drivers (for software) for co-sign with Microsoft. Recently I had to update the kernel-mode driver, I have setup the HLK…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 30%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 84%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Edge Add-ons developer enrollment blocked by automated "Runs on Trust" vetting (Ref 715-123225) — how do I get a manual review?
My Microsoft Edge Add-ons developer enrollment in Partner Center was blocked by the automated "Runs on Trust" system at the registration/vetting step. The message was: "Microsoft runs on trust. We engage in a rigorous set of evaluation and…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-07-02T08:16:55.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 79%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lewis Hadden
0
Reputation points
asked 2026-07-02T08:16:55.45+00:00
Lewis Hadden
0
Reputation points
0 answers
our organization's account verification has been rejected specifically at the "Employment Verification"
Dear Microsoft Partner Support Team, I am trying to purchase the Partner Success Core Benefits package, but the 'Buy Now' button is greyed out. Upon checking my Legal Info page, I noticed that our organization's account verification has been rejected…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-07-02T06:57:45.21+00:00
CÔNG TY CỔ PHẦN SMART SOFTWARE VIỆT NAM
0
Reputation points
asked 2026-07-02T06:57:45.21+00:00
CÔNG TY CỔ PHẦN SMART SOFTWARE VIỆT NAM
0
Reputation points
0 answers
How to pass the manual review of hardware submitted products？
The product I submitted（ https://partner.microsoft.com/en-us/dashboard/hardware/driver/13799521883223192 ）During the manual review phase, there has been no progress. Please help investigate the cause. I have sent an email for S2DHLK@microsoft.com, but I…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 27%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Partner Center Hardware: V4 print-driver attestation stuck at "signing" and fails packageInfoValidation with an empty error
Service Microsoft Hardware Dev Center / Partner Center hardware dashboard — attestation signing (no HLK) for a V4 XPS print-driver package (dll + cat + cab). Scenario I am submitting a V4 print-driver package for attestation signing. All binaries are…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
I can't verify my identity in Partner Center because my name is incorrect in Legal Info and I can't clear it.
I originally signed up in Azure and MS 365 using my common name, but when I uploaded my ID for verification in Partner Center the verification was rejected. I then changed to my legal name in Azure and MS 365 but my common name still shows in Partner…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-07-01T18:06:49.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Randy Pease
0
Reputation points
asked 2026-07-01T18:06:49.7933333+00:00
Randy Pease
0
Reputation points
0 answers
Partner Center app created as EXE/MSI by mistake - need MSIX/PWA path while preserving reserved app name
Tracking marker: NMG-MSIX-PACKAGE-TYPE-07012026 Hello, I need help identifying the correct Microsoft-supported path for a Microsoft Store app record in Partner Center. App name: Not My Grandkid Current product type shown: EXE or MSI app Status: Not…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-07-01T16:57:33.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 41%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Perry Jones
0
Reputation points
asked 2026-07-01T16:57:33.5866667+00:00
Perry Jones
0
Reputation points
0 answers
Microsoft Partner Center, Hardware Driver, Empty Dashboard
We have a validated Microsoft Partner Center account. In Programs, we have selected: "Hardware Register your company to certify and distribute drivers and devices that are compatible with Windows." It tells us: “Active in Hardware” An EV…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2025-09-30T06:48:08.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 14.000000000000002%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stephan Wille
15
Reputation points
commented 2026-07-01T13:48:49.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stéphane Lefebvre
0
Reputation points
1 answer
URGENT: Partner Center Vetting trapped in a Dead-End. NO WORKSPACE, emails bounce, ALL ticket portals block me. How to submit domain cert?
My Hardware Developer account is stuck in 'Employment Verification' forever. However, we are facing a horrific systemic DEAD END: We cannot create a ticket in Partner Center because the 'Workspace' is empty for pending accounts. Emails sent to…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-06-04T06:27:59.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 3%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGQ%3C/text%3E%3C/svg%3E)
Gongfen Qiu
5
Reputation points
answered 2026-07-01T01:59:44.1866667+00:00
Gongfen Qiu
5
Reputation points
0 answers
a clean new app named LiveBeyond Analytics has no products added, but Community Management API is still grayed out.
a clean new app named LiveBeyond Analytics has no products added, but Community Management API is still grayed out.
Microsoft Partner Center API
Microsoft Partner Center API
API access and integration with Microsoft Partner Center for managing partner data
767 questions
asked 2026-06-30T20:43:42.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
David Vanderpool
0
Reputation points
asked 2026-06-30T20:43:42.21+00:00
David Vanderpool
0
Reputation points
1 answer
How can I talk to anyone at Microsoft?
I am completely desperate. I have been trying for days to find a way to contact Microsoft Support, but I always end up on the page for business customers. I passed an exam six days ago and Microsoft is refusing to issue me with my certificate.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-02-14T23:13:54.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Timo Gläss
5
Reputation points
commented 2026-06-30T16:50:33.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 43%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
william sutherland
0
Reputation points
0 answers
Need domain purchase details for validating the Partner profile in partner.microsoft.com
I bought the domain of my webpage through Microsoft Azure. When I try to register as a Microsoft Partner, to validate the work proof, the are requesting the following: “Copy of original paid domain registration receipt from the registrar that includes…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-06-30T15:16:43.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Adrián Francisco López
0
Reputation points
asked 2026-06-30T15:16:43.7866667+00:00
Adrián Francisco López
0
Reputation points
0 answers
Unable to restore my previous company name in Microsoft Store Developer after changing it
Hello everyone, I am experiencing an issue with my Microsoft Store Developer account related to my company name. I recently updated the company name associated with my developer account. After making the change, I needed to restore the previous company…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-06-30T15:09:49.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 72%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
CallMyWay NY
0
Reputation points
asked 2026-06-30T15:09:49.3966667+00:00
CallMyWay NY
0
Reputation points
1 answer
Publisher verification rejected with no information
Hi, I’m reaching out because we’re stuck on the Business Verification step for our publisher profile (Seller ID 93<removed PII>). There's no information on why the verification fails. We have already uploaded invoice for the domain but with no…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2026-05-14T12:05:18.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 20%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mehmed
0
Reputation points
edited a comment 2026-06-30T12:10:19.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
2 answers
Subscription add-on Submit blocked by 'update tax and payout' error despite Complete profiles — AADSTS90072 blocks chat
I'm trying to submit a subscription add-on (smashkey-pro-monthly, Store ID 9NTXK0LMTDDC) for my published app SmashKey (Store ID 9N6BDKZ0WRSL, Seller ID 94559180). The Submit button is disabled with this error: "You need to update your tax and…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 30%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Email subscription is expired but showing paid to 9/1/2026
I've just received an email saying my Subscription has expired but it is active to 9/1/2026, I'm at a loss as to how to get support with this. This is a Launch Partner Benefits Subscription [Moved from Microsoft 365 and Office | Subscription, account,…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 16%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
2 answers
I am submitting an update for my app on the microsoft partner store, but the status is "Status: OK, FaultCode: undefined"
How do I fix this?
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,344 questions
asked 2025-11-07T06:21:43.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 60%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gray
15
Reputation points
answered 2026-06-29T19:46:08.9666667+00:00
v38armageddon
61
Reputation points