405 questions with Microsoft 365 and Office | Word | For home | Android tags

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1 answer

Cancel Microsoft 365 Subscription

Hi, I want to cancel my Microsoft 365 subscription & get a refund. Thank you, Becky

Microsoft 365 and Office | Word | For home | Android
asked 2026-07-02T11:56:08.6366667+00:00
Becky Hursh 0 Reputation points
answered 2026-07-02T12:30:45.14+00:00
DaveM121 897.5K Reputation points Independent Advisor
2 answers

Word application crashing

Hello Microsoft, Since today morning I cannot use my word application in mobile I cannot open the application as it immediately crashes down and moreover it shows the app has a bug and please tell me a way to solve this bug and i need my documents…

Microsoft 365 and Office | Word | For home | Android
asked 2026-06-18T16:45:28.4366667+00:00
sreenidhi ravishankar 0 Reputation points
edited a comment 2026-06-26T00:08:21.05+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
1 answer

Why can't I save items to a PDF

I fet an error message when I attempt yo save a document as a PDF

Microsoft 365 and Office | Word | For home | Android
asked 2026-06-24T09:04:13.5333333+00:00
Robert Sidney Brooks Jr 0 Reputation points
answered 2026-06-24T09:15:33.1966667+00:00
Senthil kumar 1,285 Reputation points
2 answers One of the answers was accepted by the question author.

MsWord Crashing in Samsung Galaxy M13

I use Samsung Galaxy M13, Android 14, One UI 6.1, which updated today. Word is crashing immediately after startup. I have uninstalked the app and reinstalked it. Cleared data to 14 KB, cleared cache. I tried Offline mode but still it crashed. No sign-in…

Microsoft 365 and Office | Word | For home | Android
asked 2026-06-18T12:05:45.12+00:00
Gandharbika Bhattacharya 40 Reputation points
accepted 2026-06-22T19:44:08.6266667+00:00
Gandharbika Bhattacharya 40 Reputation points
2 answers

Android no longer recognizing my Microsft 365 email

I've been paying for Microsft365 for a few years now. Helps me keep stuff I do on word on my Android and my PC linked. All of the sudden, when I open a document on my Android, it tells me I need to lg in to be able to edit. I try to log in with my email…

Microsoft 365 and Office | Word | For home | Android
asked 2026-06-04T16:40:55.2933333+00:00
Zane LaBounty 0 Reputation points
recommended 2026-06-20T19:44:32.2133333+00:00
EmilyS_726 21,280 Reputation points Volunteer Moderator
2 answers

How to locate a missing word document complete 06 07 26

Word document missing - help. I am unable to locate a WORD file that I completed yesterday, 06 07 26. There are missing completed pages.

Microsoft 365 and Office | Word | For home | Android
asked 2026-06-08T15:05:58.8333333+00:00
susan russell 0 Reputation points
answered 2026-06-08T15:48:42.28+00:00
IGYQ 20,105 Reputation points Independent Advisor
2 answers

Unsaved word file

How to retrieve my unsaved word file in the app word ??

Microsoft 365 and Office | Word | For home | Android
asked 2026-05-27T22:39:16.67+00:00
Alicia Bonifacio 0 Reputation points
answered 2026-05-27T23:22:19.79+00:00
Ferdinand Nanalig 31,150 Reputation points Independent Advisor
2 answers

How to edit and create new documents in word.

I have a personal account that I pay a subscription fee. All my devices are connected to my account and I can download and open files but it will not let me edit or create new documents. It tells me to log in and when I try it says I do not have an…

Microsoft 365 and Office | Word | For home | Android
asked 2026-05-26T16:06:51.4066667+00:00
Shandi Flores 0 Reputation points
answered 2026-05-26T16:58:02.1266667+00:00
IGYQ 20,105 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

copilot on android phone

When I get a word document as an attachment to an E-Mail I cannot open it and only get offered a Copilot summary. how do I open a word document attchment please

Microsoft 365 and Office | Word | For home | Android
asked 2026-05-14T22:47:16.4+00:00
Nigel Eadon-Clarke 20 Reputation points
accepted 2026-05-14T23:41:26.0133333+00:00
Nigel Eadon-Clarke 20 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft 365 and Office | Word | Tablet

On my tablet I can only select a single word or whole paragraph with the mouse in MS Word to edit in a document. When I double click I only get a single word selected and there are no pull tabs to select more.

Microsoft 365 and Office | Word | For home | Android
asked 2026-05-04T21:35:29+00:00
Jim Phillipsz 20 Reputation points
accepted 2026-05-11T20:55:46.79+00:00
Jim Phillipsz 20 Reputation points
1 answer

The word file on my WhatsApp not opening. Please help in this regard

The word file received and sent on WhatsApp not opening. Please guide and resolve the issue Regards

Microsoft 365 and Office | Word | For home | Android
asked 2026-05-01T14:45:18.18+00:00
Zia Ullah Afridi 0 Reputation points
answered 2026-05-01T17:15:03.9433333+00:00
Sumit D - IA 171.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Can't open attachments on my phone

I have a Samsung S23, since Microsoft 365 began working I have trouble opening some email attachments. I get a message that says "This feature has been disabled by your administrator". I can open the same email on my pc. Some emails work fine…

Microsoft 365 and Office | Word | For home | Android
asked 2026-04-06T01:01:35.2033333+00:00
Lionel Hobson 20 Reputation points
edited the question 2026-04-06T11:41:50.21+00:00
Suzanne S Barnhill 278.2K Reputation points MVP Volunteer Moderator
1 answer

Cannot open downloads in my files in Samsung phone

My Samsung phone has a "my files". I save downloaded pages here. Normally, I click on a file and it opens. Now, it will not open. But I have noticed that if i click on the file, then come out, then open my "word" app, sometimes the…

Microsoft 365 and Office | Word | For home | Android
asked 2026-03-30T18:46:23.51+00:00
Jennifer Litchfield 0 Reputation points
commented 2026-04-01T00:06:25.7066667+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft on my Android Phone

I can't open Microsoft office on my Android phone despite being subscribed via my PC and linking my phone to the PC Google account.

Microsoft 365 and Office | Word | For home | Android
asked 2026-03-29T10:35:39.3666667+00:00
Kuzipa Nalwamba 0 Reputation points
commented 2026-03-31T07:50:16.7133333+00:00
Norah-L 7,325 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Word not working on my Galaxy Tablet

The app opens and connects, even loads most of the page, but the blinking cursor is stipuck and will not move. I've tried uninstalling and reinstalling, clearing cache and app data, restarting, updating... Nothing is working. None of my documents are…

Microsoft 365 and Office | Word | For home | Android
asked 2026-03-17T01:21:42.42+00:00
Tiffany Evans 0 Reputation points
commented 2026-03-17T02:23:35.45+00:00
Manoel Barros 19,630 Reputation points Independent Advisor
1 answer

Recovering a Word file

One of my Word files was deleted and I want to recover it.

Microsoft 365 and Office | Word | For home | Android
asked 2026-03-14T13:56:55.5166667+00:00
mhdi almofarreh 0 Reputation points
answered 2026-03-14T13:57:19.67+00:00

AI answer

1 answer

Showing as memory full

My email account is showing as memory full. I renew my subscription in the 2nd week of Feb 2026

Microsoft 365 and Office | Word | For home | Android
asked 2026-03-02T20:46:01.8066667+00:00
Geralda Holder 0 Reputation points
answered 2026-03-02T21:22:16.14+00:00
John Jefferson Doyon 76,280 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Constantly Asking

To Whom It May Concern: I already purchased Microsoft 365 basic or whatever it is. But any time I try to use the app, I am constantly being asked to purchase or upgrade. Is there a way to show that I have purchased and stop this feature. Don't get me…

Microsoft 365 and Office | Word | For home | Android
asked 2026-03-02T04:03:30.7566667+00:00
dwayne pouncy 20 Reputation points
accepted 2026-03-02T04:04:54.8566667+00:00
dwayne pouncy 20 Reputation points
1 answer

Open word on phone

That stupid copilot gives no access to word or browsing my onedrive

Microsoft 365 and Office | Word | For home | Android
asked 2026-02-25T04:30:39.9533333+00:00
David Clark 0 Reputation points
answered 2026-02-25T05:52:36.2833333+00:00
Gunasekar N 71,040 Reputation points Independent Advisor
2 answers

Como solucionar problema al escribir en word online?

Yo quiero utilizar word online desde mi tablet, una Lenovo TAB plus, pero no funciona bien. No me deja escribir y solo responde a las teclas enter y borrar. En otras ocasiones me deja escribir tan solo una vez pero al pulsar enter se borra todo y ya no…

Microsoft 365 and Office | Word | For home | Android
asked 2026-02-19T17:14:30.1966667+00:00
Miranda Astudillo 0 Reputation points
answered 2026-02-19T18:20:08.4066667+00:00
Hector FC 30,065 Reputation points Independent Advisor