10,148 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Other tags

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2 365 account 3 mail addresses

Firstly my mistake, I created a family account assuming it offered sharepoint, then closed it but this won't happen until August. Second I created a 365 business with the same mail address but it insisted on giving me a @onmicrosoftonline.com address…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-07-02T10:20:54.3066667+00:00
Tom Coady 0 Reputation points
edited an answer 2026-07-02T13:15:34.7533333+00:00
Tom Coady 0 Reputation points
1 answer

How to activate Microsoft Office Profesional Plus 2010?

I can't activate Microsoft Office Profesional Plus 2010. License code is [Moderator note: personal info removed]. I got the message "A communication error has occurred" Internet is excellent. Adomas. [Moderator note: personal info…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-07-02T09:41:26.2733333+00:00
ADOMAS GALDIKAS 0 Reputation points
edited the question 2026-07-02T10:25:47.1066667+00:00
Nam-D 3,870 Reputation points Microsoft External Staff Moderator
1 answer

How to redeem and assign Office 2024 Home & Business keys using a corporate/organization account?

Hi everyone, My company recently purchased several Office 2024 Home & Business product keys. I am currently the Global Admin of our tenant, and I am trying to figure out the correct way to activate and distribute these licenses to our employees.…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-07-02T04:09:09.4133333+00:00
Duong Quang Huy 0 Reputation points
edited an answer 2026-07-02T05:52:33.11+00:00
Jade Ng 13,245 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Sign In to Microsoft 365 Admin Center – Outlook Mobile Approval Not Received and Verification Fails

Hello, I am unable to access the Microsoft 365 Admin Center (https://admin.cloud.microsoft/). When I try to sign in, I am prompted to "Approve a request on my Outlook mobile app", but I do not receive any notification in the Outlook mobile…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-07-01T19:27:36.3166667+00:00
Lotfi GARZOUN 0 Reputation points
edited an answer 2026-07-01T22:32:42.1733333+00:00
Kai-L 14,835 Reputation points Microsoft External Staff Moderator
1 answer

My doman in use by an unknown tenant

I have a tenant id retrieved via whatismytenantID.com lookup. But I cannot find the ...onmicrosoft.com domain name. I have added the TXT DNS records to prove that I own the domain, but I am unable to learn who or what is blocking my use of my own…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-30T19:37:02.54+00:00
Barry Tucker 0 Reputation points
commented 2026-07-01T17:44:58.0466667+00:00
Alexis-NG 17,060 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to access Microsoft 365 Admin Center if I have bought email licenses from Godaddy

Dear Concerned, I have recently enrolled in the Microsoft ISV program and I am trying to redeem my Dynamics 365 benefit but when I try to login to the Admin Center it takes me to the Admin Center of Godaddy where I dont have access to the portal. Can…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-26T22:33:56.0333333+00:00
Salman Faiz Cheema 20 Reputation points
accepted 2026-07-01T10:33:25.7666667+00:00
Salman Faiz Cheema 20 Reputation points
2 answers

Warning about Losing Microsoft 365 by July 13

Will I lose editing/saving capability by July 13 on my 2014 MacBook Air; macOS Big Sur 11; 11.7.11? Should I stop paying for it if I do? I am up to date with my updates.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-04T18:55:59.41+00:00
Maggie Desforge 0 Reputation points
edited an answer 2026-07-01T02:34:33.14+00:00
Killian N 1,565 Reputation points Independent Advisor
3 answers

Microsoft 365 Copilot is not working

How to fix M365 copilot issue "m365-copilot-app.m365copilot.errorPageTitlem365-copilot-app.m365copilot.serverErrorTitle(/): other side closedm365-copilot-app.m365copilot.errorPageText"

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-11T12:39:05.93+00:00
Hima Bindu Ravula 60 Reputation points Microsoft Employee
commented 2026-07-01T00:05:53.08+00:00
patrick arnold 0 Reputation points
2 answers One of the answers was accepted by the question author.

Copilot Studio Agent Works in Test but Not After Publishing

Issue Summary I am using Copilot Studio with a standard corporate account and have developed an AI agent integrated with SharePoint and Microsoft Teams. The agent is configured with: SharePoint knowledge sources Topics created directly in Copilot…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-17T01:27:18.74+00:00
Hyeji (Claire) Park 20 Reputation points
edited the question 2026-06-30T10:23:45.7033333+00:00
Daniel-Vo 6,175 Reputation points Microsoft External Staff Moderator
1 answer

How to configure Dynamics 365 for my apps

AS a new user of Dynamics 365, I need assistance configuring several apps that are providing a status of not configured?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-29T21:14:49.77+00:00
C J 30 Reputation points
answered 2026-06-29T21:47:20.22+00:00
Kai-L 14,835 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Founders 365 account subscription activation

I setup and got approved for a Microsoft founders account a few days ago and read that it comes with a year subscription to M365. I have looked around but have not found out how to actually activate that subscription. Any help in this would be great!

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-11T23:08:41.18+00:00
Zac Krause 5 Reputation points
commented 2026-06-28T23:28:32.9633333+00:00
Sophie N 16,990 Reputation points Microsoft External Staff Moderator
1 answer

I cannot log into my new microsoft standard business account.

I want to start using my standard business account for PP. After purchase, I didn't set up my account properly, but I don't know what to do. I purchased the business plan, but if I was supposed to purchase a domain I didn't do that, because I don't…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-26T21:26:49.8366667+00:00
Rosemary Gin 0 Reputation points
commented 2026-06-28T16:46:20.78+00:00
Kristen-L 13,850 Reputation points Microsoft External Staff Moderator
1 answer

I am trying to add a domain to my new tenant, and I'm getting an error that's already registered to another tenant.

The error tells me to contact GoDaddy support, but GoDaddy says Microsoft owns the tenant and they need to remove it. I can't get to a real person at Microsoft to help me rescue my email account.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-26T23:28:58.0766667+00:00
Kristi Szabo 0 Reputation points
answered 2026-06-27T00:29:17.35+00:00
Darren-Ng 11,775 Reputation points Microsoft External Staff Moderator
1 answer

Added subscription on personal not business account

My business email is attached to GoDaddy which I was paying to have Microsoft through. I have switched to a Mac and added Parallels but that application will not allow me to use the GoDaddy subscription so I had to purchase another subscription that…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-26T18:10:35.8633333+00:00
Techfarr 5 Reputation points
commented 2026-06-26T22:21:35.1666667+00:00
Kristen-L 13,850 Reputation points Microsoft External Staff Moderator
1 answer

I need help connecting my paid non-profit account with my laptop before the service expires. I am the administrator.

I need help connecting my paid non-profit account with my laptop before the service expires. I am the administrator and purchased in the past from Tech Soup with no issues. This time I used Microsoft and am having issues. My account shows 25 licenses and…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-25T14:56:10.7266667+00:00
Dianne Brown 0 Reputation points
commented 2026-06-26T20:48:10.48+00:00
Kai-L 14,835 Reputation points Microsoft External Staff Moderator
7 answers

Copilot Immediately Deletes Responses Before Throwing Up, "Something Went Wrong," Error

For context, I'm using a business license of Microsoft through my employer. Yesterday, I started getting the, "something went wrong error on all my conversations. I'll type something in, Copilot gets to the end of its response, then it suddenly…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-14T00:28:20.7266667+00:00
Jack Andrew Connell 50 Reputation points
commented 2026-06-26T15:25:23.1833333+00:00
Jess-Q 12,415 Reputation points Microsoft External Staff Moderator
3 answers

Request for 2026 Tax Residency Certificate

Dear Microsoft Team, I kindly request the Tax Residency Certificate for Microsoft Ireland Operations Limited for the 2026 tax year. Please send the certificate in PDF format. Thank you in advance for your assistance.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-03-27T13:03:02.42+00:00
Marta Stasierowska 0 Reputation points
answered 2026-06-26T14:08:55.06+00:00
Dália Marques 0 Reputation points
2 answers

Uprade from MS365 standard to MS365 premium

Hello ive purchased some licenses in may from a reseller, now i realized that i need to upgrade to premium. i ve requested to do this to the reseller but it seems is a little bit different of this answer :…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-25T00:27:43.8933333+00:00
Ulises Vazquez 0 Reputation points
commented 2026-06-25T23:17:07.58+00:00
Sophie N 16,990 Reputation points Microsoft External Staff Moderator
1 answer

I redeemed a business product key on the wrong account and need it moved to my correct account.

I redeemed a business product key on the wrong account and need it moved to my correct account.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-25T09:29:05.0933333+00:00
Bianca Mason 0 Reputation points
answered 2026-06-25T09:58:32.8866667+00:00
Ana Le 1,270 Reputation points Independent Advisor
1 answer

Power BI Custom Connector Certification Submission for .mez Connector Built Using Power Query SDK

We are submitting a Power BI custom connector built with the Power Query SDK. Our connector output is a .mez file, and our goal is to make the KPIFire connector appear inside Power BI Desktop > Get Data for all users after Microsoft certification. In…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-24T08:48:21.1633333+00:00
Kartik Kumar 0 Reputation points
edited an answer 2026-06-24T09:25:36.24+00:00
Tamara-Hu 16,940 Reputation points Microsoft External Staff Moderator